# Philly 311 vs ClayLab

The clearest difference is review sentiment: ClayLab at 92% against Philly 311's 12%. ClayLab also leads on rating (4.6 vs 2.2) and ads (none vs shown). Philly 311's advantage is in-app purchases (none vs 2) and iOS requirement (13.0 vs 16.4). On price and device support there is nothing between them.

Both are free to download. ClayLab sells 2 in-app purchases, starting at $4.99 per month. Philly 311 asks for nothing beyond the download.

ClayLab holds the better App Store score, 4.6 against 2.2. Both are backed by a comparable volume of ratings — 117 and 366 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 92% of ClayLab's.

Philly 311 ships an update every 4 months, ClayLab every 2 months. The most recent releases landed on October 7, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Philly 311 | ClayLab |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews) | **[4.6 (366 ratings)](https://appshunter.io/ios/app/claylab/id1455800155/reviews)** |
| Number of ratings | 117 | **366** |
| Positive reviews | 11.9% of reviews | **91.7% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | **Ad-supported** | Freemium |
| Size | 25 MB | 27 MB |
| Requires iOS | **13.0** | 16.4 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [Lorenzo Calvani](https://appshunter.io/developer/1455800154) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### ClayLab

[App page](https://appshunter.io/ios/app/claylab/id1455800155)

A digital diary for ceramists to meticulously document their pottery projects. Track every stage, from forming to firing, and record detailed information about glazes, clay bodies, and application techniques. Organize and retrieve your work with advanced search and backup features.

**Highlights:** Comprehensive progress tracking, Detailed documentation of glazes and materials, Advanced search and filtering, Data backup and import/export, Layering and application details logging, Unlimited photos per piece

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly | $4.99 | per month |
| Yearly | $49.99 | per year |

**What reviewers like**

- 🚀 Helpful for organizing pottery pieces
- 👍 Customizable options for clays, glazes, and forms
- 📸 Ability to take and store photos of pieces
- 🗒️ Detailed notes and tracking capabilities
- 🔍 Useful for remembering glaze combinations

**What reviewers complain about**

- 🔒 No backup or export functionality
- 🔍 Lack of search and filtering options
- 🔢 Limited to 3 glaze layers per piece
- 📏 No metric measurement options
- 🗑️ Unable to delete pre-populated options

**Reported bugs**

- Occasional crashes or performance issues
- Data loss when changing devices or reinstalling

**Requested features**

- Add hand-building option alongside thrown pieces
- Ability to track firing details (cone, atmosphere, etc.)
- Option to create custom categories (e.g., sold, gifted)
- Search and filter by glaze, clay, form, etc.
- Sync data across devices (iCloud, etc.)


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is ClayLab free?

ClayLab is free to download, with in-app purchases available.

### Which has better reviews, Philly 311 or ClayLab?

ClayLab is rated higher. Philly 311 averages 2.2 out of 5 from 117 ratings, while ClayLab averages 4.6 from 366 ratings.

### Do Philly 311 or ClayLab have ads?

Philly 311 shows ads; ClayLab does not.

### Which is updated more often, Philly 311 or ClayLab?

Philly 311 ships an update every 4 months, and ClayLab every 2 months. Most recently, Philly 311 was updated on October 7, 2026 and ClayLab on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*