# Philly 311 vs SyncOnSet 5.0

The clearest difference is rating: Philly 311 at 2.2 against SyncOnSet 5.0's 1.7. Philly 311 also leads on review sentiment (12% vs 3%) and iOS requirement (13.0 vs 15.1). SyncOnSet 5.0's advantage is ads (none vs shown) and update cadence (monthly vs every 4 months). On price, ratings volume, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Philly 311 holds the better App Store score, 2.2 against 1.7. Both are backed by a comparable volume of ratings — 117 and 61 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 3% of SyncOnSet 5.0's.

Philly 311 ships an update every 4 months, SyncOnSet 5.0 monthly. The most recent releases landed on September 24, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | Philly 311 | SyncOnSet 5.0 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | [1.7 (61 ratings)](https://appshunter.io/ios/app/synconset-50/id1460160860/reviews) |
| Number of ratings | **117** | 61 |
| Positive reviews | **11.9% of reviews** | 2.5% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Ad-supported | Ad-supported |
| Size | 25 MB | 43 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [wymsee Inc.](https://appshunter.io/developer/548827304) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### SyncOnSet 5.0

[App page](https://appshunter.io/ios/app/synconset-50/id1460160860)

This Emmy Award-winning tool streamlines TV and film production for creative departments. It digitally manages script breakdowns, continuity photos, inventory, and approvals from prep to wrap, optimizing workflows and communication.

**Highlights:** Digital script breakdowns, Continuity photo management, Inventory tracking, Approvals and notes, Department-specific workflows, Pre-production to wrap management

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is SyncOnSet 5.0 free?

SyncOnSet 5.0 is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or SyncOnSet 5.0?

Philly 311 is rated higher. Philly 311 averages 2.2 out of 5 from 117 ratings, while SyncOnSet 5.0 averages 1.7 from 61 ratings.

### Do Philly 311 or SyncOnSet 5.0 have ads?

Philly 311 shows ads; SyncOnSet 5.0 does not.

### Which is updated more often, Philly 311 or SyncOnSet 5.0?

Philly 311 ships an update every 4 months, and SyncOnSet 5.0 monthly. Most recently, Philly 311 was updated on September 24, 2026 and SyncOnSet 5.0 on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*