# Philly 311 vs Evvie

The clearest difference is rating: Philly 311 at 2.2 against Evvie's 1.4. Philly 311 also leads on review sentiment (12% vs 1%) and iOS requirement (13.0 vs 15.1). Evvie's advantage is ads (none vs shown) and update cadence (monthly vs every 4 months). On price, ratings volume, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Philly 311 holds the better App Store score, 2.2 against 1.4. Both are backed by a comparable volume of ratings — 123 and 242 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 1% of Evvie's.

Philly 311 ships an update every 4 months, Evvie monthly. Both last shipped on October 23, 2026.

## The numbers

| Metric | Philly 311 | Evvie |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (123 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | [1.4 (242 ratings)](https://appshunter.io/ios/app/evvie/id1511872603/reviews) |
| Number of ratings | 123 | **242** |
| Positive reviews | **11.9% of reviews** | 1.1% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 27 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [Annkissam LLC](https://appshunter.io/developer/1511872602) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### Evvie

[App page](https://appshunter.io/ios/app/evvie/id1511872603)

This app provides a user-friendly mobile solution for direct care workers to meet Electronic Visit Verification (EVV) requirements. It simplifies shift recording with minimal clicks and ensures HIPAA compliance, promoting efficiency and control for self-directed care.

**Highlights:** Electronic Visit Verification (EVV) compliance, Location recorded at clock-in/out, Minimal clicks for efficiency, No schedules required in software, Fully accessible interface, HIPAA-compliant

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Simple and effective to use
- ⏱️ Functional for time tracking when working

**What reviewers complain about**

- 🐛 Excessive loading and spinning screens during login/logout
- 🔓 Unexplained logout during active shifts
- ⚠️ Unreliable data persistence - shifts not saved or deleted
- 🔄 Frequent app crashes and freezes
- 📱 Compatibility issues with various devices

**Reported bugs**

- Login screen spins indefinitely (2-10 minutes typical, up to 10+ minutes)
- Logout screen spins indefinitely
- Mid-shift unexpected logouts
- Shifts not recorded or saved in system
- Time entries randomly deleted

**Requested features**

- Complete app redesign with modern UI/UX
- Pre-populate all required fields before shift approval
- Weekly timecard and pay period tracking
- Improved note-taking with expanded character limits
- Real-time data synchronization to portal


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is Evvie free?

Evvie is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or Evvie?

Philly 311 is rated higher. Philly 311 averages 2.2 out of 5 from 123 ratings, while Evvie averages 1.4 from 242 ratings.

### Do Philly 311 or Evvie have ads?

Philly 311 shows ads; Evvie does not.

### Which is updated more often, Philly 311 or Evvie?

Philly 311 ships an update every 4 months, and Evvie monthly. Most recently, Philly 311 was updated on October 23, 2026 and Evvie on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*