# Philly 311 vs SAV311

The clearest difference is rating: SAV311 at 3.8 against Philly 311's 2.2. Philly 311's advantage is ratings volume (117 vs 4) and review sentiment (12% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SAV311 holds the better App Store score, 3.8 against 2.2. That said, the two scores are not equally well evidenced: Philly 311 has 117 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 12% of Philly 311's written reviews are positive against 0% of SAV311's, so the app with the better star average is not the one people write more warmly about.

Philly 311 ships an update every 4 months, SAV311 every 8 months. The most recent releases landed on September 24, 2026 and June 24, 2026 respectively.

## The numbers

| Metric | Philly 311 | SAV311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews) | **[3.8 (4 ratings)](https://appshunter.io/ios/app/sav311/id1531199575/reviews)** |
| Number of ratings | **117** | 4 |
| Positive reviews | **11.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | **Every 4 months** | Every 8 months |
| Monetization | Ad-supported | Ad-supported |
| Size | 25 MB | 28 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [City of Savannah](https://appshunter.io/developer/1531199577) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### SAV311

[App page](https://appshunter.io/ios/app/sav311/id1531199575)

Report city maintenance issues like potholes or broken streetlights directly to the City of Savannah. Submit concerns with photos and track their resolution. Access frequently asked questions for quick answers.

**Highlights:** Report city maintenance issues, Submit photos of problems, Track issue resolution progress, Access frequently asked questions, Location-based reporting

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is SAV311 free?

SAV311 is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or SAV311?

SAV311 is rated higher. Philly 311 averages 2.2 out of 5 from 117 ratings, while SAV311 averages 3.8 from 4 ratings.

### Do Philly 311 or SAV311 have ads?

Both Philly 311 and SAV311 show ads.

### Which is updated more often, Philly 311 or SAV311?

Philly 311 ships an update every 4 months, and SAV311 every 8 months. Most recently, Philly 311 was updated on September 24, 2026 and SAV311 on June 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*