# Philly 311 vs PropKey

The clearest difference is rating: PropKey at 3.0 against Philly 311's 2.2. PropKey also leads on ads (none vs shown) and update cadence (monthly vs every 4 months). Philly 311's advantage is ratings volume (117 vs 3). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PropKey holds the better App Store score, 3.0 against 2.2. That said, the two scores are not equally well evidenced: Philly 311 has 117 ratings behind it against 3, so its average is the more settled of the two.

Philly 311 ships an update every 4 months, PropKey monthly. The most recent releases landed on October 7, 2026 and September 27, 2026 respectively.

## The numbers

| Metric | Philly 311 | PropKey |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews) | **[3.0 (3 ratings)](https://appshunter.io/ios/app/propkey/id6447146996/reviews)** |
| Number of ratings | **117** | 3 |
| Positive reviews | 11.9% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 134 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [Rittenhouse Iot solutions LLC](https://appshunter.io/developer/1654141795) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### PropKey

[App page](https://appshunter.io/ios/app/propkey/id6447146996)

This application streamlines the multi-family living experience, offering a connected and intelligent platform. It aims to enhance safety and convenience for residents and property managers alike.

**Highlights:** Streamlined multi-family experience, Enhanced safety features, Smart connectivity, Connected living platform

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is PropKey free?

PropKey is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or PropKey?

PropKey is rated higher. Philly 311 averages 2.2 out of 5 from 117 ratings, while PropKey averages 3.0 from 3 ratings.

### Do Philly 311 or PropKey have ads?

Philly 311 shows ads; PropKey does not.

### Which is updated more often, Philly 311 or PropKey?

Philly 311 ships an update every 4 months, and PropKey monthly. Most recently, Philly 311 was updated on October 7, 2026 and PropKey on September 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*