# Philly 311 vs Call Steward Mobile

The clearest difference is ads: Call Steward Mobile at none against Philly 311's shown. Call Steward Mobile also leads on update cadence (every 2 months vs every 4 months) and monetization model (free vs ad-supported). Philly 311's advantage is rating (2.2 vs 1.8) and review sentiment (12% vs 0%). On price, ratings volume, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Philly 311 holds the better App Store score, 2.2 against 1.8. Both are backed by a comparable volume of ratings — 123 and 52 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 0% of Call Steward Mobile's.

Philly 311 ships an update every 4 months, Call Steward Mobile every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Philly 311 | Call Steward Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (123 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | [1.8 (52 ratings)](https://appshunter.io/ios/app/call-steward-mobile/id6450674407/reviews) |
| Number of ratings | **123** | 52 |
| Positive reviews | **11.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 126 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [Call Steward](https://appshunter.io/developer/1588042006) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### Call Steward Mobile

[App page](https://appshunter.io/ios/app/call-steward-mobile/id6450674407)

This app provides secure access to your account, enhancing login processes with two-factor authentication. It also delivers faster and more reliable app notifications directly to your device.

**Highlights:** Secure account login, Two-factor authentication, Password reset assistance, In-app notifications, Faster notification delivery

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is Call Steward Mobile free?

Call Steward Mobile is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or Call Steward Mobile?

Philly 311 is rated higher. Philly 311 averages 2.2 out of 5 from 123 ratings, while Call Steward Mobile averages 1.8 from 52 ratings.

### Do Philly 311 or Call Steward Mobile have ads?

Philly 311 shows ads; Call Steward Mobile does not.

### Which is updated more often, Philly 311 or Call Steward Mobile?

Philly 311 ships an update every 4 months, and Call Steward Mobile every 2 months. Most recently, Philly 311 was updated on November 1, 2026 and Call Steward Mobile on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*