# Philly 311 vs GROW by Hapana

The clearest difference is ads: GROW by Hapana at none against Philly 311's shown. Philly 311's advantage is iOS requirement (13.0 vs 16.6). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Philly 311 ships an update every 4 months, GROW by Hapana every 3 months. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Philly 311 | GROW by Hapana |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (123 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | — |
| Number of ratings | **123** | — |
| Positive reviews | 11.9% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Ad-supported | — |
| Size | 25 MB | 305 MB |
| Requires iOS | **13.0** | 16.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [One Fit Stop Holdings Pty. Ltd.](https://appshunter.io/developer/1252000720) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### GROW by Hapana

[App page](https://appshunter.io/ios/app/grow-by-hapana/id6480041431)

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is GROW by Hapana free?

GROW by Hapana is free to download, with no in-app purchases.

### Do Philly 311 or GROW by Hapana have ads?

Philly 311 shows ads; GROW by Hapana does not.

### Which is updated more often, Philly 311 or GROW by Hapana?

Philly 311 ships an update every 4 months, and GROW by Hapana every 3 months. Most recently, Philly 311 was updated on October 23, 2026 and GROW by Hapana on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*