# Philly 311 vs PGH311

The clearest difference is ads: PGH311 at none against Philly 311's shown. PGH311 also leads on review sentiment (31% vs 12%) and monetization model (free vs ad-supported). Philly 311's advantage is rating (2.2 vs 1.8) and ratings volume (117 vs 16). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Philly 311 holds the better App Store score, 2.2 against 1.8. That said, the two scores are not equally well evidenced: Philly 311 has 117 ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 12% of Philly 311's written reviews are positive against 31% of PGH311's, so the app with the better star average is not the one people write more warmly about.

Philly 311 ships an update every 4 months, PGH311 every 5 months. The most recent releases landed on September 24, 2026 and August 17, 2026 respectively.

## The numbers

| Metric | Philly 311 | PGH311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | [1.8 (16 ratings)](https://appshunter.io/ios/app/pgh311/id6733227175/reviews) |
| Number of ratings | **117** | 16 |
| Positive reviews | 11.9% of reviews | **30.8% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 4 months** | Every 5 months |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 53 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [City of Pittsburgh](https://appshunter.io/developer/1405192495) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### PGH311

[App page](https://appshunter.io/ios/app/pgh311/id6733227175)

Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.

**Highlights:** Submit non-emergency service requests, Track request updates, View active service requests, Connect with city departments, Report potholes, trash, and debris

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is PGH311 free?

PGH311 is free to download, with no in-app purchases.

### Which has better reviews, Philly 311 or PGH311?

Philly 311 is rated higher. Philly 311 averages 2.2 out of 5 from 117 ratings, while PGH311 averages 1.8 from 16 ratings.

### Do Philly 311 or PGH311 have ads?

Philly 311 shows ads; PGH311 does not.

### Which is updated more often, Philly 311 or PGH311?

Philly 311 ships an update every 4 months, and PGH311 every 5 months. Most recently, Philly 311 was updated on September 24, 2026 and PGH311 on August 17, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*