# Philly 311 vs Instyll

The clearest difference is in-app purchases: Philly 311 at none against Instyll's 2. Philly 311 also leads on iOS requirement (13.0 vs 17.2). Instyll's advantage is ads (none vs shown) and update cadence (every 2 weeks vs every 4 months). On price and device support there is nothing between them.

Both are free to download. Instyll sells 2 in-app purchases, starting at $3.99 per month. Philly 311 asks for nothing beyond the download.

Philly 311 ships an update every 4 months, Instyll every 2 weeks. The most recent releases landed on October 7, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Philly 311 | Instyll |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (117 ratings)](https://appshunter.io/ios/app/philly-311/id533292779/reviews)** | — |
| Number of ratings | **117** | — |
| Positive reviews | 11.9% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | Yes | **No** |
| Update frequency | Every 4 months | **Every 2 weeks** |
| Monetization | Ad-supported | — |
| Size | 25 MB | 69 MB |
| Requires iOS | **13.0** | 17.2 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [City of Philadelphia](https://appshunter.io/developer/1529647078) | [Renaissance Labs](https://appshunter.io/developer/941913584) |

## What reviewers say

### Philly 311

[App page](https://appshunter.io/ios/app/philly-311/id533292779)

Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.

**Highlights:** Submit service requests, Report potholes, Report noise complaints, Report dangerous conditions, Instant routing to departments, Receive resolution notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow

**Reported bugs**

- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load

**Requested features**

- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode


### Instyll

[App page](https://appshunter.io/ios/app/instyll/id6756919966)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Instyll Basic - Monthly | $3.99 | per month |
| Instyll Basic - Annually | $39.99 | per year |


## Frequently asked questions

### Is Philly 311 free?

Philly 311 is free to download, with no in-app purchases.

### Is Instyll free?

Instyll is free to download, with in-app purchases available.

### Do Philly 311 or Instyll have ads?

Philly 311 shows ads; Instyll does not.

### Which is updated more often, Philly 311 or Instyll?

Philly 311 ships an update every 4 months, and Instyll every 2 weeks. Most recently, Philly 311 was updated on October 7, 2026 and Instyll on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*