# Resgrid Responder vs Support Ticket App

The clearest difference is update cadence: Support Ticket App at fortnightly against Resgrid Responder's every 5 months. Support Ticket App also leads on iOS requirement (15.6 vs 18.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Resgrid Responder ships an update every 5 months, Support Ticket App fortnightly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Resgrid Responder | Support Ticket App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (7 ratings)](https://appshunter.io/ios/app/resgrid-responder/id538861031/reviews)** | — |
| Number of ratings | **7** | — |
| Positive reviews | 38.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Fortnightly** |
| Monetization | Free | — |
| Size | 127 MB | 35 MB |
| Requires iOS | 18.1 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Resgrid, LLC.](https://appshunter.io/developer/1660322782) | [Parsi Dairy Farm](https://appshunter.io/developer/1539907560) |

## What reviewers say

### Resgrid Responder

[App page](https://appshunter.io/ios/app/resgrid-responder/id538861031)

This app provides a comprehensive logistics, communication, and management system for first responder organizations. It helps coordinate personnel, resources, and incidents, with features for dispatching, staffing, and reporting.

**Highlights:** Personnel and apparatus status tracking, Automated staffing schedules, Dispatch management with notes and files, Multi-channel dispatch notifications, Incident logging and note-taking, Big Board for station display

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Support Ticket App

[App page](https://appshunter.io/ios/app/support-ticket-app/id6739124616)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Resgrid Responder free?

Resgrid Responder is free to download, with no in-app purchases.

### Is Support Ticket App free?

Support Ticket App is free to download, with no in-app purchases.

### Do Resgrid Responder or Support Ticket App have ads?

Neither Resgrid Responder nor Support Ticket App shows ads.

### Which is updated more often, Resgrid Responder or Support Ticket App?

Resgrid Responder ships an update every 5 months, and Support Ticket App fortnightly. Most recently, Resgrid Responder was updated on November 1, 2026 and Support Ticket App on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*