# Microsoft Copilot vs Service ME

The clearest difference is in-app purchases: Service ME at none against Microsoft Copilot's 18. Service ME also leads on ads (none vs shown) and review sentiment (50% vs 28%). Microsoft Copilot's advantage is update cadence (every 6 days vs every 13 months) and ratings volume (1.4M vs 4). On price, rating and device support there is nothing between them.

Both are free to download. Microsoft Copilot sells 14 in-app purchases, starting at $1.99 per month. Service ME asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.7 for Microsoft Copilot against 4.8 for Service ME. That said, the two scores are not equally well evidenced: Microsoft Copilot has 1.4M ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 28% of Microsoft Copilot's written reviews are positive against 50% of Service ME's.

Microsoft Copilot ships an update every 6 days, Service ME every 13 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Microsoft Copilot | Service ME |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (1.4M ratings)](https://appshunter.io/ios/app/microsoft-copilot/id541164041/reviews) | **[4.8 (4 ratings)](https://appshunter.io/ios/app/service-me/id1092461809/reviews)** |
| Number of ratings | **1.4M** | 4 |
| Positive reviews | 28.4% of reviews | **50.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | **Every 6 days** | Every 13 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#11** | — |
| Size | 481 MB | 24 MB |
| Requires iOS | 26.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Mitsubishi Electric Australia Pty Ltd](https://appshunter.io/developer/1092461808) |

## What reviewers say

### Microsoft Copilot

[App page](https://appshunter.io/ios/app/microsoft-copilot/id541164041)

**Currently charting:** #11 Top Free · Productivity, #28 Top Grossing · Productivity, #85 Top Free (US App Store)

This AI-powered app helps you be more productive at work. Chat with an AI assistant to create content, manage projects, find files, and learn new concepts. It offers voice interaction and expert insights for various tasks.

**Highlights:** Chat with AI assistant, Voice interaction, Find files quickly, Accelerate learning, Generate research reports, Create and edit content, Manage projects with notebooks

**Features:** iPhone Duo support

**In-app purchases (14)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Microsoft 365 Basic | $1.99 | per month |
| Microsoft 365 Personal | $6.99 | per month |
| Microsoft 365 Personal | $9.99 | per month |
| Microsoft 365 Personal | $9.99 | per month |
| Microsoft 365 Family | $12.99 | per month |
| Microsoft 365 Family | $12.99 | per month |
| Microsoft 365 Premium Monthly | $19.99 | per month |
| Microsoft 365 Premium Monthly | $19.99 | per month |
| Microsoft Copilot Pro | $20.00 | per month |
| Microsoft 365 Personal | $99.99 | per year |
| Microsoft 365 Personal | $99.99 | per year |
| Microsoft 365 Family | $129.99 | per year |
| Microsoft 365 Family | $129.99 | per year |
| Microsoft 365 Premium Annual | $199.99 | per year |

**What reviewers like**

- 🚀 Seamless integration of Office apps
- 🔒 Secure cloud storage with OneDrive
- 👍 Convenient all-in-one productivity solution
- 🚀 Great for on-the-go work and collaboration

**What reviewers complain about**

- 🐛 Inconsistent file saving and syncing
- 🔍 Confusing file management and navigation
- 🔍 Limited functionality compared to desktop Office
- 🐛 Frequent crashes and performance issues
- 💰 Subscription-only model, no standalone option

**Reported bugs**

- Documents not saving properly
- Inability to change file names or locations
- Compatibility issues with older devices and OSes
- Unreliable syncing between devices and cloud

**Requested features**

- Allow opening multiple documents side-by-side
- Improve iPad optimization and user experience
- Provide better integration with third-party cloud storage
- Add more advanced formatting and editing capabilities


### Service ME

[App page](https://appshunter.io/ios/app/service-me/id1092461809)

Access comprehensive service information for Mitsubishi Electric products, including air conditioners, refrigerators, and more. This intuitive app offers step-by-step troubleshooting guides, eliminating the need for physical manuals.

**Highlights:** Service information for Mitsubishi Electric products, Troubleshooting guides, Step-by-step instructions, Digital documentation, Covers various appliances

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Microsoft Copilot free?

Microsoft Copilot is free to download, with in-app purchases available.

### Is Service ME free?

Service ME is free to download, with no in-app purchases.

### Which has better reviews, Microsoft Copilot or Service ME?

Service ME is rated higher. Microsoft Copilot averages 4.7 out of 5 from 1.4M ratings, while Service ME averages 4.8 from 4 ratings.

### Do Microsoft Copilot or Service ME have ads?

Microsoft Copilot shows ads; Service ME does not.

### Which is updated more often, Microsoft Copilot or Service ME?

Microsoft Copilot ships an update every 6 days, and Service ME every 13 months. Most recently, Microsoft Copilot was updated on October 27, 2026 and Service ME on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*