# ACCESSHAYWARD vs Mobile Citizen

The clearest difference is review sentiment: ACCESSHAYWARD at 50% against Mobile Citizen's 8%. ACCESSHAYWARD also leads on ratings volume (16 vs 1). Mobile Citizen's advantage is rating (3.0 vs 2.6) and update cadence (every 3 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mobile Citizen holds the better App Store score, 3.0 against 2.6. That said, the two scores are not equally well evidenced: ACCESSHAYWARD has 16 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 8% of Mobile Citizen's, so the app with the better star average is not the one people write more warmly about.

ACCESSHAYWARD ships an update every 6 months, Mobile Citizen every 3 months. Both last shipped on October 23, 2026.

## The numbers

| Metric | ACCESSHAYWARD | Mobile Citizen |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (16 ratings)](https://appshunter.io/ios/app/accesshayward/id542553585/reviews) | **[3.0 (1 ratings)](https://appshunter.io/ios/app/mobile-citizen/id572867081/reviews)** |
| Number of ratings | **16** | 1 |
| Positive reviews | **50.0% of reviews** | 8.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 46 MB | 5 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Hayward](https://appshunter.io/developer/1333735075) | [Maintstar](https://appshunter.io/developer/572867084) |

## What reviewers say

### ACCESSHAYWARD

[App page](https://appshunter.io/ios/app/accesshayward/id542553585)

Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.

**Highlights:** Submit service requests, Report potholes, Report graffiti, Attach photos, Automatic location detection, Direct city submission

**Features:** macOS Compatibility

**In-app purchases:** none


### Mobile Citizen

[App page](https://appshunter.io/ios/app/mobile-citizen/id572867081)

Report local issues like potholes or graffiti with detailed information including photos and GPS coordinates. Receive automated updates on your request status and view reported problems on a map.

**Highlights:** Create issue requests, Attach photos and GPS data, Add address and comments, Receive status email notifications, View issues on a map

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ACCESSHAYWARD free?

ACCESSHAYWARD is free to download, with no in-app purchases.

### Is Mobile Citizen free?

Mobile Citizen is free to download, with no in-app purchases.

### Which has better reviews, ACCESSHAYWARD or Mobile Citizen?

Mobile Citizen is rated higher. ACCESSHAYWARD averages 2.6 out of 5 from 16 ratings, while Mobile Citizen averages 3.0 from 1 ratings.

### Do ACCESSHAYWARD or Mobile Citizen have ads?

Neither ACCESSHAYWARD nor Mobile Citizen shows ads.

### Which is updated more often, ACCESSHAYWARD or Mobile Citizen?

ACCESSHAYWARD ships an update every 6 months, and Mobile Citizen every 3 months. Most recently, ACCESSHAYWARD was updated on October 23, 2026 and Mobile Citizen on October 23, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*