# ACCESSHAYWARD vs My

The clearest difference is review sentiment: ACCESSHAYWARD at 50% against My's 0%. ACCESSHAYWARD also leads on device support (3 vs 1) and iOS requirement (15.0 vs 18.0). My's advantage is rating (4.6 vs 2.6). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 16 and 35 respectively. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 0% of My's, so the app with the better star average is not the one people write more warmly about.

ACCESSHAYWARD ships an update every 6 months, My every 7 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | ACCESSHAYWARD | My |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (16 ratings)](https://appshunter.io/ios/app/accesshayward/id542553585/reviews) | **[4.6 (35 ratings)](https://appshunter.io/ios/app/my-sanleandro/id6502531605/reviews)** |
| Number of ratings | 16 | **35** |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 46 MB | 148 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [City of Hayward](https://appshunter.io/developer/1333735075) | [City of San Leandro](https://appshunter.io/developer/1745769201) |

## What reviewers say

### ACCESSHAYWARD

[App page](https://appshunter.io/ios/app/accesshayward/id542553585)

Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.

**Highlights:** Submit service requests, Report potholes, Report graffiti, Attach photos, Automatic location detection, Direct city submission

**Features:** macOS Compatibility

**In-app purchases:** none


### My

[App page](https://appshunter.io/ios/app/my-sanleandro/id6502531605)

Report non-emergency city issues directly to the city. Submit concerns like potholes, code violations, and trash for prompt attention. This tool facilitates easy communication between residents and city services.

**Highlights:** Report non-emergency city issues, Submit concerns for vehicles, code violations, and vegetation, Report potholes and public property issues, Address trash, debris, and litter, Facilitates resident-city communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ACCESSHAYWARD free?

ACCESSHAYWARD is free to download, with no in-app purchases.

### Is My free?

My is free to download, with no in-app purchases.

### Which has better reviews, ACCESSHAYWARD or My?

My is rated higher. ACCESSHAYWARD averages 2.6 out of 5 from 16 ratings, while My averages 4.6 from 35 ratings.

### Do ACCESSHAYWARD or My have ads?

Neither ACCESSHAYWARD nor My shows ads.

### Which is updated more often, ACCESSHAYWARD or My?

ACCESSHAYWARD ships an update every 6 months, and My every 7 months. Most recently, ACCESSHAYWARD was updated on November 1, 2026 and My on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*