# ACCESSHAYWARD vs SF311

The clearest difference is review sentiment: ACCESSHAYWARD at 50% against SF311's 28%. ACCESSHAYWARD also leads on ratings volume (16 vs 5) and iOS requirement (15.0 vs 26.0). SF311's advantage is rating (2.8 vs 2.6) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SF311 holds the better App Store score, 2.8 against 2.6. Both are backed by a comparable volume of ratings — 16 and 5 respectively. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 28% of SF311's, so the app with the better star average is not the one people write more warmly about.

ACCESSHAYWARD ships an update every 6 months, SF311 every 2 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | ACCESSHAYWARD | SF311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (16 ratings)](https://appshunter.io/ios/app/accesshayward/id542553585/reviews) | **[2.8 (5 ratings)](https://appshunter.io/ios/app/sf311/id666635420/reviews)** |
| Number of ratings | **16** | 5 |
| Positive reviews | **50.0% of reviews** | 27.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 46 MB | 12 MB |
| Requires iOS | **15.0** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Hayward](https://appshunter.io/developer/1333735075) | [San Francisco 311](https://appshunter.io/developer/1318858194) |

## What reviewers say

### ACCESSHAYWARD

[App page](https://appshunter.io/ios/app/accesshayward/id542553585)

Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.

**Highlights:** Submit service requests, Report potholes, Report graffiti, Attach photos, Automatic location detection, Direct city submission

**Features:** macOS Compatibility

**In-app purchases:** none


### SF311

[App page](https://appshunter.io/ios/app/sf311/id666635420)

Report quality of life issues in San Francisco with ease. Submit photos, descriptions, and locations to get problems like graffiti or potholes addressed faster. Track the status of your reports and receive completion notifications.

**Highlights:** Report quality of life issues, Submit photos and location, Track case status, Receive completion notifications, Direct routing to agencies

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ACCESSHAYWARD free?

ACCESSHAYWARD is free to download, with no in-app purchases.

### Is SF311 free?

SF311 is free to download, with no in-app purchases.

### Which has better reviews, ACCESSHAYWARD or SF311?

SF311 is rated higher. ACCESSHAYWARD averages 2.6 out of 5 from 16 ratings, while SF311 averages 2.8 from 5 ratings.

### Do ACCESSHAYWARD or SF311 have ads?

Neither ACCESSHAYWARD nor SF311 shows ads.

### Which is updated more often, ACCESSHAYWARD or SF311?

ACCESSHAYWARD ships an update every 6 months, and SF311 every 2 months. Most recently, ACCESSHAYWARD was updated on November 1, 2026 and SF311 on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*