# ACCESSHAYWARD vs My WM

The clearest difference is rating: My WM at 4.5 against ACCESSHAYWARD's 2.6. My WM also leads on ratings volume (77K vs 16) and update cadence (every 6 weeks vs every 6 months). ACCESSHAYWARD's advantage is review sentiment (50% vs 16%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My WM holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 50% of ACCESSHAYWARD's written reviews are positive against 16% of My WM's, so the app with the better star average is not the one people write more warmly about.

ACCESSHAYWARD ships an update every 6 months, My WM every 6 weeks. The most recent releases landed on October 23, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | ACCESSHAYWARD | My WM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (16 ratings)](https://appshunter.io/ios/app/accesshayward/id542553585/reviews) | **[4.5 (77K ratings)](https://appshunter.io/ios/app/my-wm/id714263094/reviews)** |
| Number of ratings | 16 | **77K** |
| Positive reviews | **50.0% of reviews** | 16.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 46 MB | 86 MB |
| Requires iOS | 15.0 | **13** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Hayward](https://appshunter.io/developer/1333735075) | [Waste Management, Inc.](https://appshunter.io/developer/714263097) |

## What reviewers say

### ACCESSHAYWARD

[App page](https://appshunter.io/ios/app/accesshayward/id542553585)

Report city issues like potholes or graffiti quickly and easily. Submit requests directly to your city government with just a few taps, including a photo. Avoid lengthy phone calls or trips to report problems.

**Highlights:** Submit service requests, Report potholes, Report graffiti, Attach photos, Automatic location detection, Direct city submission

**Features:** macOS Compatibility

**In-app purchases:** none


### My WM

[App page](https://appshunter.io/ios/app/my-wm/id714263094)

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

**Highlights:** Pay bills and view payment history, Track pickup schedules and report missed pickups, Manage multiple service accounts, Request container repairs and roll-off services, Update profile and communication preferences, View holiday schedules and weather alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service

**What reviewers complain about**

- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes

**Reported bugs**

- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website

**Requested features**

- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays


## Frequently asked questions

### Is ACCESSHAYWARD free?

ACCESSHAYWARD is free to download, with no in-app purchases.

### Is My WM free?

My WM is free to download, with no in-app purchases.

### Which has better reviews, ACCESSHAYWARD or My WM?

My WM is rated higher. ACCESSHAYWARD averages 2.6 out of 5 from 16 ratings, while My WM averages 4.5 from 77K ratings.

### Do ACCESSHAYWARD or My WM have ads?

Neither ACCESSHAYWARD nor My WM shows ads.

### Which is updated more often, ACCESSHAYWARD or My WM?

ACCESSHAYWARD ships an update every 6 months, and My WM every 6 weeks. Most recently, ACCESSHAYWARD was updated on October 23, 2026 and My WM on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*