# AlexConnects vs DoorLoop

The clearest difference is monetization model: AlexConnects at free against DoorLoop's freemium. AlexConnects also leads on rating (5.0 vs 4.8) and iOS requirement (11.0 vs 13.0). DoorLoop's advantage is ratings volume (4.1K vs 2) and update cadence (monthly vs every 4 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AlexConnects holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 2, so its average is the more settled of the two.

AlexConnects ships an update every 4 months, DoorLoop monthly. The most recent releases landed on October 7, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | AlexConnects | DoorLoop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/alexconnects/id543583715/reviews)** | [4.8 (4.1K ratings)](https://appshunter.io/ios/app/doorloop/id1590868801/reviews) |
| Number of ratings | 2 | **4.1K** |
| Positive reviews | — | 39.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | **Free** | Freemium |
| Size | 8 MB | 23 MB |
| Requires iOS | **11.0** | 13.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Alexandria](https://appshunter.io/developer/1462057052) | [DoorLoop Inc](https://appshunter.io/developer/1590868803) |

## What reviewers say

### AlexConnects

[App page](https://appshunter.io/ios/app/alexconnects/id543583715)

Report community issues, such as barking dogs or utility problems, to the City of Alexandria. Track the resolution status of your reports and receive updates. Pinpoint issue locations with GPS and attach photos for faster service.

**Highlights:** Report community issues, Pinpoint issue location with GPS, Attach photos to reports, Receive status updates, Free to use

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### DoorLoop

[App page](https://appshunter.io/ios/app/doorloop/id1590868801)

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

**Highlights:** Manage entire rental portfolio, Process applications and background checks, Track rent payments and ledgers, Review financials and reports, Manage maintenance requests, Online rent payments for tenants

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication

**Reported bugs**

- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems

**Requested features**

- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting


## Frequently asked questions

### Is AlexConnects free?

AlexConnects is free to download, with no in-app purchases.

### Is DoorLoop free?

DoorLoop is free to download, with no in-app purchases.

### Which has better reviews, AlexConnects or DoorLoop?

AlexConnects is rated higher. AlexConnects averages 5.0 out of 5 from 2 ratings, while DoorLoop averages 4.8 from 4.1K ratings.

### Do AlexConnects or DoorLoop have ads?

Neither AlexConnects nor DoorLoop shows ads.

### Which is updated more often, AlexConnects or DoorLoop?

AlexConnects ships an update every 4 months, and DoorLoop monthly. Most recently, AlexConnects was updated on October 7, 2026 and DoorLoop on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*