# My Telstra vs My Parcel Locker

The clearest difference is rating: My Telstra at 4.3 against My Parcel Locker's 1.0. My Telstra also leads on update cadence (every 3 weeks vs every 5 months) and ratings volume (1.3K vs 1). My Parcel Locker's advantage is iOS requirement (11.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Telstra holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 21% of My Telstra's written reviews are positive against 26% of My Parcel Locker's, so the app with the better star average is not the one people write more warmly about.

My Telstra ships an update every 3 weeks, My Parcel Locker every 5 months. The most recent releases landed on November 13, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | My Telstra | My Parcel Locker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/my-parcel-locker/id1437529500/reviews) |
| Number of ratings | **1.3K** | 1 |
| Positive reviews | 20.9% of reviews | **25.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 months |
| Monetization | Free | Free |
| Size | 308 MB | 10 MB |
| Requires iOS | 17.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [Smarte Pty Ltd](https://appshunter.io/developer/419199411) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra account, track orders, make payments, and get support. Recharge services, monitor internet usage, and access exclusive Telstra Plus offers. Resolve issues quickly with in-app troubleshooting.

**Highlights:** Track orders and payments, Message customer support, Manage services and details, Recharge and control plans, Check internet speed and outages, Access Telstra Plus offers, Shop for devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### My Parcel Locker

[App page](https://appshunter.io/ios/app/my-parcel-locker/id1437529500)

Never miss a package delivery again. This app provides access to secure parcel lockers at your address. Receive a one-time code via notification, scan it at the kiosk, and retrieve your parcel 24/7.

**Highlights:** Retrieve package deliveries, Secure parcel locker access, Receive one-time access codes, 24/7 parcel collection, Easy to set up and use

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is My Parcel Locker free?

My Parcel Locker is free to download, with no in-app purchases.

### Which has better reviews, My Telstra or My Parcel Locker?

My Telstra is rated higher. My Telstra averages 4.3 out of 5 from 1.3K ratings, while My Parcel Locker averages 1.0 from 1 ratings.

### Do My Telstra or My Parcel Locker have ads?

Neither My Telstra nor My Parcel Locker shows ads.

### Which is updated more often, My Telstra or My Parcel Locker?

My Telstra ships an update every 3 weeks, and My Parcel Locker every 5 months. Most recently, My Telstra was updated on November 13, 2026 and My Parcel Locker on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*