# My Telstra vs PARK'nPAY

The clearest difference is rating: PARK'nPAY at 4.7 against My Telstra's 4.3. PARK'nPAY also leads on review sentiment (40% vs 21%) and iOS requirement (15.6 vs 17.0). My Telstra's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (1.3K vs 148). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PARK'nPAY holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 21% of My Telstra's written reviews are positive against 40% of PARK'nPAY's.

My Telstra ships an update every 3 weeks, PARK'nPAY every 2 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | My Telstra | PARK'nPAY |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews) | **[4.7 (148 ratings)](https://appshunter.io/ios/app/parknpay/id1453474761/reviews)** |
| Number of ratings | **1.3K** | 148 |
| Positive reviews | 20.6% of reviews | **39.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 307 MB | 79 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [Department of Customer Service](https://appshunter.io/developer/1047394004) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra services, track orders, and make payments easily. Get help, recharge your service, and check your internet speed. Access exclusive offers and shop for the latest tech.

**Highlights:** Message customer support, Manage account details, Track payments and services, Recharge service and track usage, Check internet speed and modem status, Access Telstra Plus offers, Shop for devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### PARK'nPAY

[App page](https://appshunter.io/ios/app/parknpay/id1453474761)

Find and pay for parking without meters or tickets. Choose to pay at the end of your session for exact charges or pay upfront and top up remotely. Save vehicle and payment details for convenience.

**Highlights:** Ticketless parking payments, Pay-as-you-go parking, Upfront payment and top-ups, Save vehicle and payment details, Multiple payment methods accepted, Find parking locations

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing

**Reported bugs**

- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing

**Requested features**

- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is PARK'nPAY free?

PARK'nPAY is free to download, with no in-app purchases.

### Which has better reviews, My Telstra or PARK'nPAY?

PARK'nPAY is rated higher. My Telstra averages 4.3 out of 5 from 1.3K ratings, while PARK'nPAY averages 4.7 from 148 ratings.

### Do My Telstra or PARK'nPAY have ads?

Neither My Telstra nor PARK'nPAY shows ads.

### Which is updated more often, My Telstra or PARK'nPAY?

My Telstra ships an update every 3 weeks, and PARK'nPAY every 2 months. Most recently, My Telstra was updated on November 3, 2026 and PARK'nPAY on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*