# My Telstra vs Lebara

The clearest difference is rating: My Telstra at 4.3 against Lebara's 2.0. My Telstra also leads on ratings volume (1.3K vs 7) and update cadence (every 3 weeks vs every 2 months). Lebara's advantage is monetization model (free vs ad-supported) and iOS requirement (15.1 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Telstra holds the better App Store score, 4.3 against 2.0. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 20% of My Telstra's written reviews are positive against 17% of Lebara's.

My Telstra ships an update every 3 weeks, Lebara every 2 months. The most recent releases landed on October 20, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | My Telstra | Lebara |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews)** | [2.0 (7 ratings)](https://appshunter.io/ios/app/lebara/id1480630528/reviews) |
| Number of ratings | **1.3K** | 7 |
| Positive reviews | **20.3% of reviews** | 17.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Ad-supported | **Free** |
| Size | 310 MB | 38 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [Vodafone Hutchison Australia](https://appshunter.io/developer/339475544) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.

**Highlights:** Message support, Manage account details, Track payments, Recharge service, Check internet speed, Access Telstra Plus offers, Shop devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### Lebara

[App page](https://appshunter.io/ios/app/lebara/id1480630528)

Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.

**Highlights:** Activate new service, Check data and call usage, Manage mobile plans, Purchase add-ons and roaming, Recharge account

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great user interface design
- 👍 Simplistic and user-friendly app
- 👍 Informative usage meter
- 👍 Express recharge feature
- 👍 Clean and minimalist layout

**What reviewers complain about**

- 🐛 Activation issues are rampant
- 🐛 Payment rejections and card issues
- 🐛 Poor network coverage/signal
- 🐛 Data runs out quickly
- 🐛 SIM card activation failures

**Reported bugs**

- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data

**Requested features**

- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is Lebara free?

Lebara is free to download, with no in-app purchases.

### Which has better reviews, My Telstra or Lebara?

My Telstra is rated higher. My Telstra averages 4.3 out of 5 from 1.3K ratings, while Lebara averages 2.0 from 7 ratings.

### Do My Telstra or Lebara have ads?

Neither My Telstra nor Lebara shows ads.

### Which is updated more often, My Telstra or Lebara?

My Telstra ships an update every 3 weeks, and Lebara every 2 months. Most recently, My Telstra was updated on October 20, 2026 and Lebara on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*