# My Telstra vs IR Mobile Access

The clearest difference is update cadence: My Telstra at every 3 weeks against IR Mobile Access's every 5 months. IR Mobile Access's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Telstra ships an update every 3 weeks, IR Mobile Access every 5 months. The most recent releases landed on September 25, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | My Telstra | IR Mobile Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews)** | — |
| Number of ratings | **1.3K** | — |
| Positive reviews | 19.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 months |
| Monetization | Ad-supported | — |
| Size | 308 MB | 8 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [Inner Range Pty. Ltd.](https://appshunter.io/developer/562825337) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.

**Highlights:** Message support, Manage account details, Track payments, Recharge service, Check internet speed, Access Telstra Plus offers, Shop devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### IR Mobile Access

[App page](https://appshunter.io/ios/app/ir-mobile-access/id1605706021)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is IR Mobile Access free?

IR Mobile Access is free to download, with no in-app purchases.

### Do My Telstra or IR Mobile Access have ads?

Neither My Telstra nor IR Mobile Access shows ads.

### Which is updated more often, My Telstra or IR Mobile Access?

My Telstra ships an update every 3 weeks, and IR Mobile Access every 5 months. Most recently, My Telstra was updated on September 25, 2026 and IR Mobile Access on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*