# My Telstra vs The Switch

The clearest difference is rating: The Switch at 5.0 against My Telstra's 4.3. The Switch also leads on iOS requirement (13.4 vs 17.0). My Telstra's advantage is ratings volume (1.3K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

The Switch holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 3, so its average is the more settled of the two.

My Telstra ships an update every 3 weeks, The Switch monthly. The most recent releases landed on September 26, 2026 and July 22, 2026 respectively.

## The numbers

| Metric | My Telstra | The Switch |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/the-switch/id6447742526/reviews)** |
| Number of ratings | **1.3K** | 3 |
| Positive reviews | 19.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Ad-supported | Ad-supported |
| Size | 308 MB | 93 MB |
| Requires iOS | 17.0 | **13.4** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [COR Partners Pty Ltd](https://appshunter.io/developer/1590364465) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.

**Highlights:** Message support, Manage account details, Track payments, Recharge service, Check internet speed, Access Telstra Plus offers, Shop devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### The Switch

[App page](https://appshunter.io/ios/app/the-switch/id6447742526)

This app connects young renters with affordable, flexible, and private living spaces. It allows users to manage rent payments, access important documents, submit maintenance requests, and book common spaces for various activities.

**Highlights:** Rent payment access, Document management, Maintenance requests, Common space booking, Community features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is The Switch free?

The Switch is free to download, with no in-app purchases.

### Which has better reviews, My Telstra or The Switch?

The Switch is rated higher. My Telstra averages 4.3 out of 5 from 1.3K ratings, while The Switch averages 5.0 from 3 ratings.

### Do My Telstra or The Switch have ads?

Neither My Telstra nor The Switch shows ads.

### Which is updated more often, My Telstra or The Switch?

My Telstra ships an update every 3 weeks, and The Switch monthly. Most recently, My Telstra was updated on September 26, 2026 and The Switch on July 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*