# My Telstra vs AGL

The clearest difference is rating: AGL at 4.7 against My Telstra's 4.3. AGL also leads on review sentiment (42% vs 21%) and ratings volume (52K vs 1.3K). My Telstra's advantage is monetization model (ad-supported vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AGL holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews point the same way: 21% of My Telstra's written reviews are positive against 42% of AGL's.

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 1, 2026.

## The numbers

| Metric | My Telstra | AGL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (1.3K ratings)](https://appshunter.io/ios/app/my-telstra/id543829966/reviews) | **[4.7 (52K ratings)](https://appshunter.io/ios/app/agl/id979410553/reviews)** |
| Number of ratings | 1.3K | **52K** |
| Positive reviews | 20.6% of reviews | **41.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Size | 310 MB | 119 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) | [AGL Energy Limited](https://appshunter.io/developer/323220375) |

## What reviewers say

### My Telstra

[App page](https://appshunter.io/ios/app/my-telstra/id543829966)

Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.

**Highlights:** Message support, Manage account details, Track payments, Recharge service, Check internet speed, Access Telstra Plus offers, Shop devices and accessories

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support

**Reported bugs**

- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links

**Requested features**

- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times


### AGL

[App page](https://appshunter.io/ios/app/agl/id979410553)

Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.

**Highlights:** Track energy consumption, View and manage bills, Monitor internet and mobile plans, Manage solar energy systems, Update payment methods, 24/7 chat support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Helpful for tracking usage
- 💡 Useful for budgeting
- 👍 Informative and insightful
- 👍 Great app overall

**What reviewers complain about**

- 🐛 Inaccurate data and billing information
- 🐛 Slow or delayed data updates
- 🐛 Confusing or misleading usage information
- 🔒 Poor customer service and support
- 🐛 App crashes and glitches

**Reported bugs**

- Inability to log in or access account
- Incorrect or missing usage data
- Billing issues and discrepancies
- App crashes and freezes
- Unreliable performance and functionality

**Requested features**

- Faster data updates and real-time usage tracking
- Improved billing transparency and accuracy
- Integration of gas and electricity accounts
- More detailed usage analytics and insights
- Ability to export data and usage history


## Frequently asked questions

### Is My Telstra free?

My Telstra is free to download, with no in-app purchases.

### Is AGL free?

AGL is free to download, with no in-app purchases.

### Which has better reviews, My Telstra or AGL?

AGL is rated higher. My Telstra averages 4.3 out of 5 from 1.3K ratings, while AGL averages 4.7 from 52K ratings.

### Do My Telstra or AGL have ads?

Neither My Telstra nor AGL shows ads.

### Which is updated more often, My Telstra or AGL?

My Telstra ships an update every 3 weeks, and AGL every 3 weeks. Most recently, My Telstra was updated on November 1, 2026 and AGL on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*