# My TELUS vs Hydro

The clearest difference is review sentiment: Hydro at 65% against My TELUS's 18%. Hydro also leads on rating (4.6 vs 4.2). My TELUS's advantage is ratings volume (366 vs 7) and update cadence (every 2 weeks vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hydro holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: My TELUS has 366 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 18% of My TELUS's written reviews are positive against 65% of Hydro's.

My TELUS ships an update every 2 weeks, Hydro every 6 weeks. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | My TELUS | Hydro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (366 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews) | **[4.6 (7 ratings)](https://appshunter.io/ios/app/hydro-quebec/id1045080947/reviews)** |
| Number of ratings | **366** | 7 |
| Positive reviews | 17.8% of reviews | **64.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 274 MB | 73 MB |
| Requires iOS | **16.0** | 16.7 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [Hydro Québec](https://appshunter.io/developer/1045080946) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### Hydro

[App page](https://appshunter.io/ios/app/hydro-quebec/id1045080947)

Monitor power outages, track your electricity usage, and manage your account. Get outage updates, view consumption data, and access billing information. Receive personalized recommendations to help you save energy.

**Highlights:** Track power outage status, Monitor electricity consumption, View billing and payment history, Sign up for payment plans, Receive outage notifications, Get personalized energy-saving tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 💡 Useful for tracking consumption
- 💡 Provides outage information
- 💡 Concise and clear interface
- 💡 Good for managing account

**What reviewers complain about**

- 🐛 Slow to load
- 🐛 Frequently under maintenance
- 🐛 Unresponsive on mobile
- 🐛 Login issues
- 🐛 App not working

**Reported bugs**

- System verification for outages not working
- Application not supported message
- Application doesn't work
- Impossible to connect after update
- Forgets biometric data

**Requested features**

- Dark mode option
- Ability to classify multiple addresses
- Add 2FA
- Real-time maintenance team arrival status
- Consumption history beyond one day


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is Hydro free?

Hydro is free to download, with no in-app purchases.

### Which has better reviews, My TELUS or Hydro?

Hydro is rated higher. My TELUS averages 4.2 out of 5 from 366 ratings, while Hydro averages 4.6 from 7 ratings.

### Do My TELUS or Hydro have ads?

Neither My TELUS nor Hydro shows ads.

### Which is updated more often, My TELUS or Hydro?

My TELUS ships an update every 2 weeks, and Hydro every 6 weeks. Most recently, My TELUS was updated on October 28, 2026 and Hydro on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*