# My TELUS vs MySmartH

The clearest difference is update cadence: My TELUS at every 2 weeks against MySmartH's every 3 months. My TELUS also leads on ratings volume (381 vs 6) and rating (4.2 vs 4.0). MySmartH's advantage is device support (4 vs 1) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My TELUS holds the better App Store score, 4.2 against 4.0. That said, the two scores are not equally well evidenced: My TELUS has 381 ratings behind it against 6, so its average is the more settled of the two.

My TELUS ships an update every 2 weeks, MySmartH every 3 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | My TELUS | MySmartH |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (381 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews)** | [4.0 (6 ratings)](https://appshunter.io/ios/app/mysmarth/id1478093525/reviews) |
| Number of ratings | **381** | 6 |
| Positive reviews | 18.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 274 MB | 228 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPad, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [smarth technology limited](https://appshunter.io/developer/1475438513) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### MySmartH

[App page](https://appshunter.io/ios/app/mysmarth/id1478093525)

Control home appliances remotely and simultaneously from anywhere. Set timers for automated functions and easily share device access with family members. Connect your devices quickly and efficiently.

**Highlights:** Remote appliance control, Simultaneous multi-device control, Automated timer functions, Device sharing with family, Easy device connection

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is MySmartH free?

MySmartH is free to download, with no in-app purchases.

### Which has better reviews, My TELUS or MySmartH?

My TELUS is rated higher. My TELUS averages 4.2 out of 5 from 381 ratings, while MySmartH averages 4.0 from 6 ratings.

### Do My TELUS or MySmartH have ads?

Neither My TELUS nor MySmartH shows ads.

### Which is updated more often, My TELUS or MySmartH?

My TELUS ships an update every 2 weeks, and MySmartH every 3 months. Most recently, My TELUS was updated on November 7, 2026 and MySmartH on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*