# My TELUS vs Citadel

The clearest difference is review sentiment: Citadel at 100% against My TELUS's 19%. Citadel also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.0). My TELUS's advantage is update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My TELUS ships an update every 2 weeks, Citadel every 2 months. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | My TELUS | Citadel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (387 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews)** | — |
| Number of ratings | **387** | — |
| Positive reviews | 18.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 287 MB | 25 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [Eim7 Inc](https://appshunter.io/developer/1606026143) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, view and pay bills, and monitor usage. Get support 24/7 via chatbot and secure login options. Access account details, special offers, and customize your plans.

**Highlights:** View and pay bills, Secure login (face/fingerprint), 24/7 chatbot support, Monitor data, text, voice usage, Manage TV channels and Wi-Fi, Upgrade internet plans, Access special offers and rewards

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### Citadel

[App page](https://appshunter.io/ios/app/citadel/id1606026141)

Manage your assets with a comprehensive overview. Track properties, add detailed notes, photos, and documents. Organize and search your entire asset base efficiently.

**Highlights:** Global asset overview, Map and list views, Powerful search engine, Advanced filtration, Enriched asset information (photos, notes, docs), Geo-location tracking, Categorization and tagging

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is Citadel free?

Citadel is free to download, with no in-app purchases.

### Do My TELUS or Citadel have ads?

Neither My TELUS nor Citadel shows ads.

### Which is updated more often, My TELUS or Citadel?

My TELUS ships an update every 2 weeks, and Citadel every 2 months. Most recently, My TELUS was updated on November 10, 2026 and Citadel on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*