# My TELUS vs Dekco

The clearest difference is rating: My TELUS at 4.2 against Dekco's 3.1. My TELUS also leads on update cadence (every 2 weeks vs every 2 months) and ratings volume (372 vs 80). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My TELUS holds the better App Store score, 4.2 against 3.1. Both are backed by a comparable volume of ratings — 372 and 80 respectively. Written reviews complicate that: 18% of My TELUS's written reviews are positive against 24% of Dekco's, so the app with the better star average is not the one people write more warmly about.

My TELUS ships an update every 2 weeks, Dekco every 2 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | My TELUS | Dekco |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (372 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews)** | [3.1 (80 ratings)](https://appshunter.io/ios/app/dekco/id1611495945/reviews) |
| Number of ratings | **372** | 80 |
| Positive reviews | 17.8% of reviews | **24.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 274 MB | 456 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [HONG KONG GLAZERO INTERNATIONAL TRADE CO.,LIMITED](https://appshunter.io/developer/1696930328) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### Dekco

[App page](https://appshunter.io/ios/app/dekco/id1611495945)

Monitor your home remotely with a smart security camera app. Enjoy enhanced video interaction and direct online customer support for a safer and more convenient home security experience.

**Highlights:** Remote home monitoring, Smart security camera integration, Enhanced video interaction, Online customer support, Family safety features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📹 Clear image quality
- 🔄 24/7 continuous recording capability
- 👍 Easy installation and setup
- ⚡ Responsive customer service
- 💰 Affordable price point

**What reviewers complain about**

- 🐛 App crashes and freezes frequently
- 📺 Video playback fails consistently
- 🔄 Recent update broke core functionality
- ⏸️ Cannot scroll through video timeline
- 🔍 Difficult to review past footage

**Reported bugs**

- App freezes during multicam view
- Video preview not displaying after update
- Session expiration and login failures
- QR code scanning malfunction during camera setup
- Events fail to load without manual refresh

**Requested features**

- Restore old timeline interface for video scrubbing
- Add scrolling capability through full 24-hour footage
- Implement fast-forward and rewind buttons
- Restore auto night mode switching
- Multi-camera simultaneous viewing


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is Dekco free?

Dekco is free to download, with no in-app purchases.

### Which has better reviews, My TELUS or Dekco?

My TELUS is rated higher. My TELUS averages 4.2 out of 5 from 372 ratings, while Dekco averages 3.1 from 80 ratings.

### Do My TELUS or Dekco have ads?

Neither My TELUS nor Dekco shows ads.

### Which is updated more often, My TELUS or Dekco?

My TELUS ships an update every 2 weeks, and Dekco every 2 months. Most recently, My TELUS was updated on November 1, 2026 and Dekco on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*