# My TELUS vs Fix Enroute

The clearest difference is rating: Fix Enroute at 5.0 against My TELUS's 4.2. Fix Enroute also leads on device support (3 vs 1). My TELUS's advantage is ads (none vs shown) and ratings volume (390 vs 1). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Fix Enroute holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: My TELUS has 390 ratings behind it against 1, so its average is the more settled of the two.

My TELUS ships an update every 2 weeks, Fix Enroute every 3 weeks. The most recent releases landed on November 12, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | My TELUS | Fix Enroute |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (390 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/fix-enroute/id1623374063/reviews)** |
| Number of ratings | **390** | 1 |
| Positive reviews | 18.9% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | **Free** | Ad-supported |
| Size | 287 MB | 35 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [Joshua Yanofsky](https://appshunter.io/developer/1623374065) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, view and pay bills, and monitor usage. Get support 24/7 via chatbot and secure login options. Access account details, special offers, and customize your plans.

**Highlights:** View and pay bills, Secure login (face/fingerprint), 24/7 chatbot support, Monitor data, text, voice usage, Manage TV channels and Wi-Fi, Upgrade internet plans, Access special offers and rewards

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### Fix Enroute

[App page](https://appshunter.io/ios/app/fix-enroute/id1623374063)

This app connects users with local service technicians for appliance repair and installation. It simplifies scheduling, manages repair history, and offers live customer support during business hours.

**Highlights:** Appliance repair and installation management, Locate and connect with service technicians, Schedule repairs and installations, Access repair history, Live customer service support

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is Fix Enroute free?

Fix Enroute is free to download, with no in-app purchases.

### Which has better reviews, My TELUS or Fix Enroute?

Fix Enroute is rated higher. My TELUS averages 4.2 out of 5 from 390 ratings, while Fix Enroute averages 5.0 from 1 ratings.

### Do My TELUS or Fix Enroute have ads?

Fix Enroute shows ads; My TELUS does not.

### Which is updated more often, My TELUS or Fix Enroute?

My TELUS ships an update every 2 weeks, and Fix Enroute every 3 weeks. Most recently, My TELUS was updated on November 12, 2026 and Fix Enroute on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*