# My TELUS vs Elder Pro

The clearest difference is review sentiment: Elder Pro at 100% against My TELUS's 16%. Elder Pro also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.0). My TELUS's advantage is update cadence (every 2 weeks vs every 15 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My TELUS ships an update every 2 weeks, Elder Pro every 15 months. The most recent releases landed on September 22, 2026 and June 8, 2026 respectively.

## The numbers

| Metric | My TELUS | Elder Pro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (298 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews)** | — |
| Number of ratings | **298** | — |
| Positive reviews | 16.1% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 15 months |
| Monetization | Free | Free |
| Size | 269 MB | 136 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [Karimeco Wholesale Inc.](https://appshunter.io/developer/1722182367) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### Elder Pro

[App page](https://appshunter.io/ios/app/elder-pro/id6474643411)

Monitor your security cameras, systems, and smart home devices remotely. This app offers easy setup, professional-grade features, and live viewing with playback. Receive push notifications for enhanced home and business security.

**Highlights:** Remote viewing of live feeds and playback, Listen and talk with compatible systems, Multi-channel viewing, Push notifications, Easy setup and user-friendly interface, Remote access from anywhere

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is Elder Pro free?

Elder Pro is free to download, with no in-app purchases.

### Do My TELUS or Elder Pro have ads?

Neither My TELUS nor Elder Pro shows ads.

### Which is updated more often, My TELUS or Elder Pro?

My TELUS ships an update every 2 weeks, and Elder Pro every 15 months. Most recently, My TELUS was updated on September 22, 2026 and Elder Pro on June 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*