# My TELUS vs MyBell

The clearest difference is rating: MyBell at 4.5 against My TELUS's 4.2. MyBell also leads on ratings volume (6.5K vs 381). My TELUS's advantage is iOS requirement (16.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyBell holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: MyBell has 6.5K ratings behind it against 381, so its average is the more settled of the two. Written reviews split almost evenly too, at 19% and 18% positive.

My TELUS ships an update every 2 weeks, MyBell weekly. The most recent releases landed on November 7, 2026 and November 10, 2026 respectively.

## The numbers

| Metric | My TELUS | MyBell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (381 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews) | **[4.5 (6.5K ratings)](https://appshunter.io/ios/app/mybell/id850549838/reviews)** |
| Number of ratings | 381 | **6.5K** |
| Positive reviews | **18.9% of reviews** | 18.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Weekly** |
| Monetization | Free | Free |
| Size | 274 MB | 717 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [Bell Canada](https://appshunter.io/developer/373367642) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### MyBell

[App page](https://appshunter.io/ios/app/mybell/id850549838)

Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.

**Highlights:** View usage and bills, Manage rate plans and add-ons, Change TV programming, Upgrade devices, Self-serve installation guides, Virtual repair tools, Shop for Bell services

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💳 Convenient bill payment
- ⚡️ Fast and responsive
- 📊 Detailed usage tracking

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Confusing navigation
- 💰 Expensive services
- 🕰️ Slow app performance
- 🔒 Security issues

**Reported bugs**

- Login issues
- Inconsistent app behavior
- Inaccurate data reporting
- Compatibility problems with newer devices

**Requested features**

- Dark mode option
- Improved customer support
- Simplified billing and account management
- Enhanced data usage monitoring


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is MyBell free?

MyBell is free to download, with no in-app purchases.

### Which has better reviews, My TELUS or MyBell?

MyBell is rated higher. My TELUS averages 4.2 out of 5 from 381 ratings, while MyBell averages 4.5 from 6.5K ratings.

### Do My TELUS or MyBell have ads?

Neither My TELUS nor MyBell shows ads.

### Which is updated more often, My TELUS or MyBell?

My TELUS ships an update every 2 weeks, and MyBell weekly. Most recently, My TELUS was updated on November 7, 2026 and MyBell on November 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*