# My TELUS vs CityFix

The clearest difference is ads: My TELUS at none against CityFix's shown. My TELUS also leads on update cadence (every 2 weeks vs every 13 months) and monetization model (free vs ad-supported). CityFix's advantage is review sentiment (33% vs 18%) and iOS requirement (12.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My TELUS ships an update every 2 weeks, CityFix every 13 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | My TELUS | CityFix |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (372 ratings)](https://appshunter.io/ios/app/my-telus/id543953973/reviews)** | — |
| Number of ratings | **372** | — |
| Positive reviews | 17.8% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 weeks** | Every 13 months |
| Monetization | **Free** | Ad-supported |
| Size | 274 MB | 27 MB |
| Requires iOS | 16.0 | **12.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TELUS Communications Inc.](https://appshunter.io/developer/1351428851) | [City of North Vancouver](https://appshunter.io/developer/1376612987) |

## What reviewers say

### My TELUS

[App page](https://appshunter.io/ios/app/my-telus/id543953973)

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

**Highlights:** View and pay bills, Enable data limit notifications, Manage services, Facial/fingerprint login, 24/7 chatbot support, Monitor data usage, Manage TV channels

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service

**What reviewers complain about**

- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in

**Reported bugs**

- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings

**Requested features**

- Dark Mode
- Improve TV management
- Better data usage tracking


### CityFix

[App page](https://appshunter.io/ios/app/cityfix-snap-it-send-it/id970834811)

Report issues like potholes and graffiti in North Vancouver with real-time GPS tracking. Snap a photo, fill out a short form, and submit your report. Track the progress of your reported issues directly through the app.

**Highlights:** Report city maintenance issues, Real-time GPS reporting, Photo submission, Issue progress tracking, User-friendly reporting form

**In-app purchases:** none


## Frequently asked questions

### Is My TELUS free?

My TELUS is free to download, with no in-app purchases.

### Is CityFix free?

CityFix is free to download, with no in-app purchases.

### Do My TELUS or CityFix have ads?

CityFix shows ads; My TELUS does not.

### Which is updated more often, My TELUS or CityFix?

My TELUS ships an update every 2 weeks, and CityFix every 13 months. Most recently, My TELUS was updated on November 1, 2026 and CityFix on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*