# TRACcess eKEY vs Oracle Field Service

The clearest difference is rating: Oracle Field Service at 4.3 against TRACcess eKEY's 2.0. Oracle Field Service also leads on update cadence (every 2 months vs every 9 months) and ratings volume (400 vs 24). TRACcess eKEY's advantage is monetization model (free vs subscription) and iOS requirement (11 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Oracle Field Service holds the better App Store score, 4.3 against 2.0. That said, the two scores are not equally well evidenced: Oracle Field Service has 400 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 20% of TRACcess eKEY's written reviews are positive against 24% of Oracle Field Service's.

TRACcess eKEY ships an update every 9 months, Oracle Field Service every 2 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | TRACcess eKEY | Oracle Field Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (24 ratings)](https://appshunter.io/ios/app/traccess-ekey/id545721040/reviews) | **[4.3 (400 ratings)](https://appshunter.io/ios/app/oracle-field-service/id1363168467/reviews)** |
| Number of ratings | 24 | **400** |
| Positive reviews | 20.0% of reviews | **23.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 2 months** |
| Monetization | **Free** | Subscription |
| Size | 16 MB | 38 MB |
| Requires iOS | **11** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Supra](https://appshunter.io/developer/379909269) | [Oracle America, Inc.](https://appshunter.io/developer/284793707) |

## What reviewers say

### TRACcess eKEY

[App page](https://appshunter.io/ios/app/traccess-ekey/id545721040)

This app transforms your smartphone into a secure mobile key for accessing TRACcess locks. It allows you to open devices, log job notes, receive access permissions, and view access history. Your company's administrator manages your access rights.

**Highlights:** Secure mobile key functionality, Open TRACcess devices, Log job notes, Receive new access permissions, View device access history, Transmit activity records

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Oracle Field Service

[App page](https://appshunter.io/ios/app/oracle-field-service/id1363168467)

Empower mobile workers with seamless access to work activities and communications. Manage routes, update tasks, track inventory, and stay connected, even offline. Synchronizes automatically when connectivity is restored.

**Highlights:** Access and manage work activities, Route management, View activity details, Provide activity updates, Inventory management, Peer communication, Offline synchronization

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean, modern, and user-friendly interface
- 🗺️ Effective map integration and GPS features
- 💬 Useful collaboration messaging capabilities
- ⚡ Good field work efficiency for data capture
- 🔗 Quick link functionality speeds up workflows

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Persistent lag and slow performance
- 🔐 Constant login/logout issues requiring reinstalls
- 📱 Severe iOS compatibility problems
- 🔄 App requires frequent deletion and reinstallation

**Reported bugs**

- iOS 13.1+ compatibility breaking app functionality
- FTA plugin not loading on iPhone devices
- Health check feature non-functional on iOS
- GPS/map features failing intermittently
- Configuration connection errors on startup

**Requested features**

- Remember login credentials with fingerprint authentication
- Prevent automatic logout during extended idle periods
- Improve app loading and data sending speeds
- Add photo library access alongside camera option
- Display current time and cell signal strength


## Frequently asked questions

### Is TRACcess eKEY free?

TRACcess eKEY is free to download, with no in-app purchases.

### Is Oracle Field Service free?

Oracle Field Service is free to download, with no in-app purchases.

### Which has better reviews, TRACcess eKEY or Oracle Field Service?

Oracle Field Service is rated higher. TRACcess eKEY averages 2.0 out of 5 from 24 ratings, while Oracle Field Service averages 4.3 from 400 ratings.

### Do TRACcess eKEY or Oracle Field Service have ads?

Neither TRACcess eKEY nor Oracle Field Service shows ads.

### Which is updated more often, TRACcess eKEY or Oracle Field Service?

TRACcess eKEY ships an update every 9 months, and Oracle Field Service every 2 months. Most recently, TRACcess eKEY was updated on October 24, 2026 and Oracle Field Service on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*