# BlackBerry Connect vs MyID Identity Agent

The clearest difference is iOS requirement: MyID Identity Agent at 10.3 against BlackBerry Connect's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 1, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | BlackBerry Connect | MyID Identity Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.6 (129 ratings)](https://appshunter.io/ios/app/blackberry-connect/id548443253/reviews)** | — |
| Number of ratings | **129** | — |
| Positive reviews | 4.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | Every 4 months |
| Monetization | Free | — |
| Size | 44 MB | 38 MB |
| Requires iOS | 17.0 | **10.3** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [BlackBerry Corporation](https://appshunter.io/developer/328100528) | [Intercede Limited](https://appshunter.io/developer/537926213) |

## What reviewers say

### BlackBerry Connect

[App page](https://appshunter.io/ios/app/blackberry-connect/id548443253)

This enterprise instant messaging and presence application enhances team communication and collaboration. It securely extends corporate IM platforms to mobile devices without VPNs, offering features like real-time availability and private contact management.

**Highlights:** Instant messaging, Real-time presence, Corporate directory lookup, Secure data encryption, Background notifications, Conversation history search

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 When it works, it's reliable
- 👍 Improved over time (recent positive mention)

**What reviewers complain about**

- 🐛 Constantly disconnects
- 🐛 Fails to connect
- 🐛 Messages lost/not received
- 🐛 Retry loops
- 🐛 Crashing/freezing

**Reported bugs**

- App disconnects frequently
- App fails to connect
- Messages are lost or not received
- App enters a retry loop
- App crashes or freezes

**Requested features**

- Improve background operation
- Ensure reliable notifications
- Fix chat history synchronization between devices
- Add fingerprint login authentication
- Option to disable launcher feature


### MyID Identity Agent

[App page](https://appshunter.io/ios/app/myid-identity-agent/id642333748)

**In-app purchases:** none


## Frequently asked questions

### Is BlackBerry Connect free?

BlackBerry Connect is free to download, with no in-app purchases.

### Is MyID Identity Agent free?

MyID Identity Agent is free to download, with no in-app purchases.

### Do BlackBerry Connect or MyID Identity Agent have ads?

Neither BlackBerry Connect nor MyID Identity Agent shows ads.

### Which is updated more often, BlackBerry Connect or MyID Identity Agent?

BlackBerry Connect ships an update every 4 months, and MyID Identity Agent every 4 months. Most recently, BlackBerry Connect was updated on November 1, 2026 and MyID Identity Agent on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*