# NetSupport Manager Control vs Supportbench

The clearest difference is review sentiment: NetSupport Manager Control at 74% against Supportbench's 0%. NetSupport Manager Control also leads on rating (3.5 vs 1.0) and update cadence (every 2 months vs every 22 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NetSupport Manager Control holds the better App Store score, 3.5 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews point the same way: 74% of NetSupport Manager Control's written reviews are positive against 0% of Supportbench's.

NetSupport Manager Control ships an update every 2 months, Supportbench every 22 months. The most recent releases landed on October 19, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | NetSupport Manager Control | Supportbench |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.5 (2 ratings)](https://appshunter.io/ios/app/netsupport-manager-control/id548622961/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/supportbench/id1396745114/reviews) |
| Number of ratings | **2** | 1 |
| Positive reviews | **73.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 22 months |
| Monetization | Free | Free |
| Size | 15 MB | 10 MB |
| Requires iOS | **12.3** | 15.5 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [NetSupport Ltd](https://appshunter.io/developer/447583619) | [Supportbench Services Inc.](https://appshunter.io/developer/1182245897) |

## What reviewers say

### NetSupport Manager Control

[App page](https://appshunter.io/ios/app/netsupport-manager-control/id548622961)

Access and manage remote computers from your iOS device. View, chat, and control PCs with full remote capabilities, including hardware inventory and secure encryption. Ideal for IT professionals needing on-the-go support.

**Highlights:** Remote control (view, share, control), Text chat and messaging, Thumbnail view of connected clients, Hardware inventory reports, PIN Connect for instant user location, Secure encryption options, Multi-monitor support

**Features:** macOS Compatibility

**In-app purchases:** none


### Supportbench

[App page](https://appshunter.io/ios/app/supportbench/id1396745114)

Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.

**Highlights:** View and update cases, Manage team cases, Create new cases, Attach files and photos, View ticket details, Forward cases, Update company information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NetSupport Manager Control free?

NetSupport Manager Control is free to download, with no in-app purchases.

### Is Supportbench free?

Supportbench is free to download, with no in-app purchases.

### Which has better reviews, NetSupport Manager Control or Supportbench?

NetSupport Manager Control is rated higher. NetSupport Manager Control averages 3.5 out of 5 from 2 ratings, while Supportbench averages 1.0 from 1 ratings.

### Do NetSupport Manager Control or Supportbench have ads?

Neither NetSupport Manager Control nor Supportbench shows ads.

### Which is updated more often, NetSupport Manager Control or Supportbench?

NetSupport Manager Control ships an update every 2 months, and Supportbench every 22 months. Most recently, NetSupport Manager Control was updated on October 19, 2026 and Supportbench on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*