# Zendesk Chat vs Athear Supervisor App

The clearest difference is update cadence: Athear Supervisor App at every 11 days against Zendesk Chat's every 6 weeks. Athear Supervisor App also leads on iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zendesk Chat ships an update every 6 weeks, Athear Supervisor App every 11 days. The most recent releases landed on September 25, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | Zendesk Chat | Athear Supervisor App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (758 ratings)](https://appshunter.io/ios/app/zendesk-chat/id549057844/reviews)** | — |
| Number of ratings | **758** | — |
| Positive reviews | 68.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 11 days** |
| Monetization | Free | — |
| Size | 48 MB | 35 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [Green Integrated Information Technology LLC](https://appshunter.io/developer/1440471268) |

## What reviewers say

### Zendesk Chat

[App page](https://appshunter.io/ios/app/zendesk-chat/id549057844)

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

**Highlights:** Manage conversations on the go, Monitor website visitors in real-time, View visitor website activity, Push notifications for new messages, Agent-to-agent chat collaboration, Pre-written response shortcuts

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Instant notifications
- 🔒 Secure and reliable
- 👍 Simple and easy to use
- 👍 Great for small businesses
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent disconnections and login issues
- 🐛 Inconsistent push notifications
- 🐛 Buggy and unstable app
- 🐛 Limited functionality compared to desktop
- 🔋 Drains battery quickly

**Reported bugs**

- App freezes and crashes
- Login button not working
- Inability to see full chat messages
- Disconnections and lost chats
- Incorrect online/offline status display

**Requested features**

- Dark mode option
- Ability to stay logged in and receive notifications in the background
- Improved chat history and visitor tracking
- iPad app support
- Customization options for alerts and notifications


### Athear Supervisor App

[App page](https://appshunter.io/ios/app/athear-supervisor-app/id6740581165)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Chat free?

Zendesk Chat is free to download, with no in-app purchases.

### Is Athear Supervisor App free?

Athear Supervisor App is free to download, with no in-app purchases.

### Do Zendesk Chat or Athear Supervisor App have ads?

Neither Zendesk Chat nor Athear Supervisor App shows ads.

### Which is updated more often, Zendesk Chat or Athear Supervisor App?

Zendesk Chat ships an update every 6 weeks, and Athear Supervisor App every 11 days. Most recently, Zendesk Chat was updated on September 25, 2026 and Athear Supervisor App on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*