# Zendesk Chat vs Mobi _Intelio

The clearest difference is update cadence: Mobi _Intelio at every 4 days against Zendesk Chat's every 6 weeks. Mobi _Intelio also leads on iOS requirement (15.5 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zendesk Chat ships an update every 6 weeks, Mobi _Intelio every 4 days. The most recent releases landed on October 22, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | Zendesk Chat | Mobi _Intelio |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (756 ratings)](https://appshunter.io/ios/app/zendesk-chat/id549057844/reviews)** | — |
| Number of ratings | **756** | — |
| Positive reviews | 68.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 4 days** |
| Monetization | Free | — |
| Size | 48 MB | 52 MB |
| Requires iOS | 17.0 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [Amartya Modi](https://appshunter.io/developer/1833664156) |

## What reviewers say

### Zendesk Chat

[App page](https://appshunter.io/ios/app/zendesk-chat/id549057844)

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

**Highlights:** Manage conversations on the go, Monitor website visitors in real-time, View visitor website activity, Push notifications for new messages, Agent-to-agent chat collaboration, Pre-written response shortcuts

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Instant notifications
- 🔒 Secure and reliable
- 👍 Simple and easy to use
- 👍 Great for small businesses
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent disconnections and login issues
- 🐛 Inconsistent push notifications
- 🐛 Buggy and unstable app
- 🐛 Limited functionality compared to desktop
- 🔋 Drains battery quickly

**Reported bugs**

- App freezes and crashes
- Login button not working
- Inability to see full chat messages
- Disconnections and lost chats
- Incorrect online/offline status display

**Requested features**

- Dark mode option
- Ability to stay logged in and receive notifications in the background
- Improved chat history and visitor tracking
- iPad app support
- Customization options for alerts and notifications


### Mobi _Intelio

[App page](https://appshunter.io/ios/app/mobi-intelio/id6751141832)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Chat free?

Zendesk Chat is free to download, with no in-app purchases.

### Is Mobi _Intelio free?

Mobi _Intelio is free to download, with no in-app purchases.

### Do Zendesk Chat or Mobi _Intelio have ads?

Neither Zendesk Chat nor Mobi _Intelio shows ads.

### Which is updated more often, Zendesk Chat or Mobi _Intelio?

Zendesk Chat ships an update every 6 weeks, and Mobi _Intelio every 4 days. Most recently, Zendesk Chat was updated on October 22, 2026 and Mobi _Intelio on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*