Comparison

My etisalat vs My etisalat AFG

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My etisalat

Manage your mobile account, including tracking balances, recharging, and paying bills. Discover exclusive offers, gifts, and benefits, and access a range of new services from online shopping to banking.

Highlights
  • Track balance
  • Recharge and pay bills
  • Redeem exclusive offers
  • Access gifts and benefits
  • Online shopping services
  • Banking services
Features
Read full description

Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.

About

My etisalat AFG

Manage your Etisalat Afghanistan mobile services with ease. This app allows you to check balances, recharge accounts, activate/deactivate services, transfer data, and purchase various voice and data packages. Customize bundles and track your usage from anywhere.

Highlights
  • Check credit and data balance
  • Recharge accounts online
  • Activate and deactivate services
  • Transfer data to friends and family
  • Upgrade cellular plans
  • Manage multiple accounts
  • Track data usage
Features
Read full description

Etisalat is a leading telecommunication company recognized globally for the high-quality cellular services it offers. Our goal is to keep you connected with those you care about at all times and locations. We are currently operating in 15 countries, including Afghanistan. Etisalat Afghanistan, a subsidiary of Etisalat UAE, started operating in 2007. Within a short period, we managed to leave a transforming impact on the telecommunication industry and to be present in every Afghan home. Etisalat Afghanistan ensures your needs are always met with more than 12,000 retail outlets spreading over 34 provinces and more than 200 districts and offering a diverse selection of postpaid and prepaid voice and data services. We also offer 3G coverage in 21 provinces. But offering our prepaid and postpaid services in-store wasn’t enough; we live in a digital world distinguished by the convenience of remote communications. We had to live up to the Afghans’ high expectations of the region’s prime telecommunication company. We elevated Afghans experience by introducing “My Etisalat AFG” mobile application and welcoming them to the world of digital services. Our revolutionary app offers them access to a variety of SIM card management options from the comfort of their homes. Through the “My Etisalat AFG” self-provisioning mobile application, our customers can shop SIM cards online, buy internet services in Afghanistan, activate SMS & voice packages, and more whenever and wherever with one click. What Can You Do with My Etisalat AFG Mobile Application? With “My Etisalat AFG” app, you can enjoy the following exceptional features: • Check your credit and data balance. • Recharge any registered accounts online. • Activate and deactivate services. • Transfer data benefits to friends and family: share your data benefits locally and internationally. • Upgrade your cellular plan: no need to visit our branches to switch your mobile plan. You can do so online in a few seconds. • Manage multiple accounts: add your family’s and friends’ Etisalat Afghanistan accounts and switch between your accounts easily to activate prepaid and postpaid packages. • Track data usage: keep an eye on your balance and your active services. Track your calls, SMS, and data usage to stay on budget. • Purchase data and talk time bundles: access the “Etisalat Shop” to buy hourly, daily, weekly, and monthly SMS & voice calling bundles, international call minutes, and internet roaming bundles, in addition to Etisalat AFG Mukammal bundles. • Purchase value-added services: the “Etisalat Shop” features a range of value-added services that you can buy online. Your options include call-back ringtones, infotainments, IVR, and sports news (football and cricket). • Build your bundle: customize your bundles and choose from daily and monthly data bundles, OnNet voice bundles, OffNet call bundles, SMS bundles, and international bundles. • Explore local, international, and roaming calling rates: get information about our prepaid and postpaid call packages, including Mubarak, Mumtaz, Elite, and others. • Enjoy many voice, SMS, and Internet package offers. • Reach out to our team any time: for any inquiries and complaints, you can call or live chat with our customer service team and report any network issues regarding 3G & 4G connection, weak service signal, and call drops. • Tap into the convenience of Etisalat services and get things done online with My Etisalat App. Download our app today and buy SIM cards online (prepaid and postpaid SIM cards), access premium internet deals, purchase minutes bundles & data bundles, activate SMS packages, build your bundles, check available balance, track data usage, and manage friends’ and family’s accounts, and much more.

Screenshots

My etisalat4 screens
My etisalat AFG4 screens

Verdict

The call

The clearest difference is monetization model: My etisalat at free against My etisalat AFG's free with in-app purchases. My etisalat also leads on update cadence (weekly vs monthly) and ratings volume (22K vs 3.2K). My etisalat AFG's advantage is rating (4.4 vs 4.1) and review sentiment (40% vs 27%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My etisalat AFG holds the better App Store score, 4.4 against 4.1. That said, the two scores are not equally well evidenced: My etisalat has 22K ratings behind it against 3.2K, so its average is the more settled of the two. Written reviews point the same way: 27% of My etisalat's written reviews are positive against 40% of My etisalat AFG's.

UpkeepUpdate frequency

My etisalat ships an update weekly, My etisalat AFG monthly. The most recent releases landed on October 31, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 5 level
My etisalat versus My etisalat AFG: the parameters behind the verdict, then further details
ParameterMy etisalatMy etisalat AFG
PriceFreeFree
Rating4.1 (22K ratings)4.4 (3.2K ratings) — better
Positive reviews27.5% of reviews40.4% of reviews — better
Number of ratings22K — better3.2K
Update frequencyWeekly — betterMonthly
AdsYesYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS1615.5 — better
Further details — not scored
Size454 MB57 MB
Age rating4+4+
DeveloperEtisalat EgyptEtisalat

Customer experience

My etisalat

All ratings21,534 ratings
Positive76.0%
Neutral5.1%
Negative18.8%
Written reviews513 reviews
Positive27.5%
Neutral6.8%
Negative65.7%

My etisalat AFG

All ratings3,181 ratings
Positive84.4%
Neutral3.8%
Negative11.8%
Written reviews156 reviews
Positive40.4%
Neutral7.1%
Negative52.6%

User reviews

My etisalat

From 22K App Store ratings

What we love

  • 👍 Reasonable and easy to use
  • 🚀 Convenient to manage account
  • 💡 Helpful for monitoring usage and renewal dates

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Inconsistent behavior and data display
  • 🔒 Security issues with account management
  • 🔋 High data consumption
  • 🤯 Poor customer service and unresolved issues

My etisalat AFG

From 3.2K App Store ratings

What we love

  • 👍 Good app
  • 🚀 Useful application
  • 🤩 Attractive app
  • 🙏 Thank you Etisalat

Room to improve

  • 🐛 Crashes frequently
  • 🔌 Doesn't work without internet
  • 💰 High data bundle prices
  • 🤯 Buggy and unstable
  • 🤖 Compatibility issues with newer devices

Bugs and requests

My etisalat

Reported bugs

3 issues
  • App freezes during login process
  • Incorrect data display for usage and balance
  • Unexpected charges and deductions from account

Requested features

4 requests
  • Support for new iPhone screen sizes
  • Add dark mode option
  • Improve account management and balance tracking
  • Better integration with international credit/debit cards

My etisalat AFG

Reported bugs

5 issues
  • App crashes on launch
  • Login/registration errors
  • Freezing and unresponsiveness
  • Incompatibility with newer iOS versions
  • Incorrect bundle deductions

Requested features

5 requests
  • Offline mode
  • Password reset functionality
  • Multiple account support
  • Money transfer option
  • Cheaper data bundles

In-app purchases

None

My etisalat

No in-app purchases

None

My etisalat AFG

No in-app purchases

Questions

Is My etisalat free?
My etisalat is free to download, with no in-app purchases.
Is My etisalat AFG free?
My etisalat AFG is free to download, with no in-app purchases.
Which has better reviews, My etisalat or My etisalat AFG?
My etisalat AFG is rated higher. My etisalat averages 4.1 out of 5 from 22K ratings, while My etisalat AFG averages 4.4 from 3.2K ratings.
Do My etisalat or My etisalat AFG have ads?
Both My etisalat and My etisalat AFG show ads.
Which is updated more often, My etisalat or My etisalat AFG?
My etisalat ships an update weekly, and My etisalat AFG monthly. Most recently, My etisalat was updated on October 31, 2026 and My etisalat AFG on October 29, 2026.

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