# zTrip vs VIA Link

The clearest difference is rating: VIA Link at 3.7 against zTrip's 1.9. VIA Link also leads on review sentiment (42% vs 10%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VIA Link holds the better App Store score, 3.7 against 1.9. Both are backed by a comparable volume of ratings — 417 and 231 respectively. Written reviews point the same way: 10% of zTrip's written reviews are positive against 42% of VIA Link's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | zTrip | VIA Link |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (417 ratings)](https://appshunter.io/ios/app/ztrip/id559861547/reviews) | **[3.7 (231 ratings)](https://appshunter.io/ios/app/via-link/id1454555018/reviews)** |
| Number of ratings | **417** | 231 |
| Positive reviews | 9.6% of reviews | **41.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 199 MB | 32 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Transdev North America, INC](https://appshunter.io/developer/1364200718) | [RideCo Inc.](https://appshunter.io/developer/1097869971) |

## What reviewers say

### zTrip

[App page](https://appshunter.io/ios/app/ztrip/id559861547)

This app offers a reliable and safe transportation service, combining the best of rideshare and traditional taxi services. Enjoy no surge pricing, advance booking, and flexible payment options including cash, in-app, or credit card in the car. It prioritizes rider safety with verified drivers and branded vehicles.

**Highlights:** No surge pricing, Book in advance, Multiple payment options, Choose favorite driver, ADA Wheelchair service, Verified drivers, Free cancellations

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 💡 Ability to pay with cash
- 👍 Reasonable pricing

**What reviewers complain about**

- 🐛 Unreliable app performance
- 🕰️ Long wait times for drivers
- 🚫 Drivers not showing up
- 💰 Overcharging and hidden fees
- 🗣️ Poor communication from drivers

**Reported bugs**

- App crashes frequently
- Issues with account creation and login
- Inaccurate ride pricing and billing

**Requested features**

- Add driver photos and vehicle details to app
- Improve notification system for ride updates
- Provide better accountability for drivers


### VIA Link

[App page](https://appshunter.io/ios/app/via-link/id1454555018)

Book personalized, express transit services in San Antonio. This app offers a convenient way to schedule and manage your rides for efficient travel within the city.

**Highlights:** Personalized transit booking, Express transit services, San Antonio travel, Schedule rides, Manage bookings

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Extremely affordable pricing ($1.30 per ride)
- 👨‍✈️ Friendly and professional drivers
- 🚗 Clean and well-maintained vehicles
- 📱 Easy to use app interface
- 🌍 Good alternative to Uber/Lyft for cost-conscious users

**What reviewers complain about**

- ⏰ Consistently late pickups and dropoffs (15-60+ minutes)
- 🐛 App frequently logs users out unexpectedly
- 📍 Inaccurate GPS and location services
- 🚫 Limited service coverage and zones
- ⚠️ Unreliable scheduling and unpredictable arrival times

**Reported bugs**

- App logs users out randomly requiring re-registration
- Phone number verification SMS never arrives
- GPS location services are slow and inaccurate
- App crashes or becomes unresponsive
- Ride cancellations without warning

**Requested features**

- Push notifications when driver is assigned and nearby
- Accurate real-time driver location tracking
- Reliable scheduled pickup times with guaranteed windows
- Expand service coverage to more areas of San Antonio
- Restore removed bus routes (629, 630, 631, 672)


## Frequently asked questions

### Is zTrip free?

zTrip is free to download, with no in-app purchases.

### Is VIA Link free?

VIA Link is free to download, with no in-app purchases.

### Which has better reviews, zTrip or VIA Link?

VIA Link is rated higher. zTrip averages 1.9 out of 5 from 417 ratings, while VIA Link averages 3.7 from 231 ratings.

### Do zTrip or VIA Link have ads?

Neither zTrip nor VIA Link shows ads.

### Which is updated more often, zTrip or VIA Link?

zTrip ships an update monthly, and VIA Link monthly. Most recently, zTrip was updated on September 20, 2026 and VIA Link on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*