# Bitrix24 vs Online Chat

The clearest difference is rating: Online Chat at 5.0 against Bitrix24's 4.4. Online Chat also leads on monetization model (free vs freemium) and iOS requirement (10.0 vs 17.6). Bitrix24's advantage is review sentiment (53% vs 20%) and ratings volume (1.2K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Online Chat holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.2K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 53% of Bitrix24's written reviews are positive against 20% of Online Chat's, so the app with the better star average is not the one people write more warmly about.

Bitrix24 ships an update fortnightly, Online Chat every 4 weeks. The most recent releases landed on September 25, 2026 and June 5, 2026 respectively.

## The numbers

| Metric | Bitrix24 | Online Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (1.2K ratings)](https://appshunter.io/ios/app/bitrix24/id561683423/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/online-chat/id1233127777/reviews)** |
| Number of ratings | **1.2K** | 1 |
| Positive reviews | **52.6% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 4 weeks |
| Monetization | Freemium | **Free** |
| Size | 204 MB | 20 MB |
| Requires iOS | 17.6 | **10.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Bitrix Inc.](https://appshunter.io/developer/463452642) | [Sofit, OOO](https://appshunter.io/developer/960702251) |

## What reviewers say

### Bitrix24

[App page](https://appshunter.io/ios/app/bitrix24/id561683423)

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

**Highlights:** CRM for lead and deal management, Task and project management, Team chat and video calls, Cloud file storage (Bitrix24.Drive), Automate routine tasks, Email marketing campaigns

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great for small businesses
- 👍 Comprehensive set of features
- 👍 Affordable pricing
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Cluttered and confusing interface
- 🔊 Aggressive and annoying notifications
- 🔒 Security and privacy concerns
- 🔋 High battery consumption

**Reported bugs**

- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems

**Requested features**

- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface


### Online Chat

[App page](https://appshunter.io/ios/app/online-chat/id1233127777)

Stay connected with your website visitors on the go. Receive instant notifications for new messages and see what users are typing before they send. Easily transfer clients between operators and use pre-set templates for faster responses.

**Highlights:** Push notifications for new clients, See visitor typing in real-time, Transfer visitors between operators, Pre-set response templates, Monitor website visitors

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Bitrix24 free?

Bitrix24 is free to download, with no in-app purchases.

### Is Online Chat free?

Online Chat is free to download, with no in-app purchases.

### Which has better reviews, Bitrix24 or Online Chat?

Online Chat is rated higher. Bitrix24 averages 4.4 out of 5 from 1.2K ratings, while Online Chat averages 5.0 from 1 ratings.

### Do Bitrix24 or Online Chat have ads?

Neither Bitrix24 nor Online Chat shows ads.

### Which is updated more often, Bitrix24 or Online Chat?

Bitrix24 ships an update fortnightly, and Online Chat every 4 weeks. Most recently, Bitrix24 was updated on September 25, 2026 and Online Chat on June 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*