# Bitrix24 vs Melon CRM Customer Management

The clearest difference is in-app purchases: Bitrix24 at none against Melon CRM Customer Management's 3. Bitrix24 also leads on ratings volume (1.2K vs 34) and review sentiment (53% vs 40%). Melon CRM Customer Management's advantage is rating (4.8 vs 4.4) and device support (4 vs 2). On price, update cadence, ads and monetization model there is nothing between them.

Both are free to download. Melon CRM Customer Management sells 3 in-app purchases, starting at $64.90 per year. Bitrix24 asks for nothing beyond the download.

Melon CRM Customer Management holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.2K ratings behind it against 34, so its average is the more settled of the two. Written reviews complicate that: 53% of Bitrix24's written reviews are positive against 40% of Melon CRM Customer Management's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on September 22, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Bitrix24 | Melon CRM Customer Management |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (1.2K ratings)](https://appshunter.io/ios/app/bitrix24/id561683423/reviews) | **[4.8 (34 ratings)](https://appshunter.io/ios/app/melon-crm-customer-management/id1359717409/reviews)** |
| Number of ratings | **1.2K** | 34 |
| Positive reviews | **52.5% of reviews** | 40.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Freemium | Free with in-app purchases |
| Size | 193 MB | 75 MB |
| Requires iOS | 17.6 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Apple Watch** |
| Age rating | 4+ | +4 |
| Developer | [Bitrix Inc.](https://appshunter.io/developer/463452642) | [Tatyana Kolesnikova](https://appshunter.io/developer/1634961451) |

## What reviewers say

### Bitrix24

[App page](https://appshunter.io/ios/app/bitrix24/id561683423)

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

**Highlights:** CRM for lead and deal management, Task and project management, Team chat and video calls, Cloud file storage (Bitrix24.Drive), Automate routine tasks, Email marketing campaigns

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great for small businesses
- 👍 Comprehensive set of features
- 👍 Affordable pricing
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Cluttered and confusing interface
- 🔊 Aggressive and annoying notifications
- 🔒 Security and privacy concerns
- 🔋 High battery consumption

**Reported bugs**

- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems

**Requested features**

- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface


### Melon CRM Customer Management

[App page](https://appshunter.io/ios/app/melon-crm-customer-management/id1359717409)

This cloud-based system helps business owners manage client relationships by tracking communications and appointments. It offers automated reminders, a calendar, and PDF client records, accessible from both mobile and PC.

**Highlights:** Client communication tracking, Automated appointment reminders, Appointment calendar, PDF client records, Expense tracking, Financial reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Unlock full access | $64.90 | per year |
| Additional employees | $12.99 | one-time |
| Customer management | $299.99 | one-time |


## Frequently asked questions

### Is Bitrix24 free?

Bitrix24 is free to download, with no in-app purchases.

### Is Melon CRM Customer Management free?

Melon CRM Customer Management is free to download, with in-app purchases available.

### Which has better reviews, Bitrix24 or Melon CRM Customer Management?

Melon CRM Customer Management is rated higher. Bitrix24 averages 4.4 out of 5 from 1.2K ratings, while Melon CRM Customer Management averages 4.8 from 34 ratings.

### Do Bitrix24 or Melon CRM Customer Management have ads?

Neither Bitrix24 nor Melon CRM Customer Management shows ads.

### Which is updated more often, Bitrix24 or Melon CRM Customer Management?

Bitrix24 ships an update fortnightly, and Melon CRM Customer Management fortnightly. Most recently, Bitrix24 was updated on September 22, 2026 and Melon CRM Customer Management on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*