# Bitrix24 vs Omnidesk

The clearest difference is monetization model: Omnidesk at free against Bitrix24's freemium. Omnidesk also leads on iOS requirement (15.6 vs 17.6). Bitrix24's advantage is review sentiment (52% vs 32%) and update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Bitrix24 ships an update fortnightly, Omnidesk every 6 weeks. The most recent releases landed on October 14, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | Bitrix24 | Omnidesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.3K ratings)](https://appshunter.io/ios/app/bitrix24/id561683423/reviews)** | — |
| Number of ratings | **1.3K** | — |
| Positive reviews | **52.4% of reviews** | 31.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 6 weeks |
| Monetization | Freemium | **Free** |
| Size | 206 MB | 92 MB |
| Requires iOS | 17.6 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Bitrix Inc.](https://appshunter.io/developer/463452642) | [OMNI SUPPORT SYSTEMS LP](https://appshunter.io/developer/1397094863) |

## What reviewers say

### Bitrix24

[App page](https://appshunter.io/ios/app/bitrix24/id561683423)

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

**Highlights:** CRM for lead and deal management, Task and project management, Team chat and video calls, Cloud file storage (Bitrix24.Drive), Automate routine tasks, Email marketing campaigns

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great for small businesses
- 👍 Comprehensive set of features
- 👍 Affordable pricing
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Cluttered and confusing interface
- 🔊 Aggressive and annoying notifications
- 🔒 Security and privacy concerns
- 🔋 High battery consumption

**Reported bugs**

- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems

**Requested features**

- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface


### Omnidesk

[App page](https://appshunter.io/ios/app/omnidesk/id1397094864)

Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.

**Highlights:** Process inquiries from all channels, Use custom and standard filters, Respond to tickets and chats, Utilize message templates, Edit ticket parameters and user data, Collaborate with colleagues via notes, Receive customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Bitrix24 free?

Bitrix24 is free to download, with no in-app purchases.

### Is Omnidesk free?

Omnidesk is free to download, with no in-app purchases.

### Do Bitrix24 or Omnidesk have ads?

Neither Bitrix24 nor Omnidesk shows ads.

### Which is updated more often, Bitrix24 or Omnidesk?

Bitrix24 ships an update fortnightly, and Omnidesk every 6 weeks. Most recently, Bitrix24 was updated on October 14, 2026 and Omnidesk on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*