# Bitrix24 vs Kommo

Bitrix24 and Kommo both sit at 4.4 stars, but that hides the real split: 84% of Kommo's written reviews are positive against 53% of Bitrix24's. Kommo also leads on monetization model (free vs freemium). Bitrix24's advantage is ratings volume (1.2K vs 12). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for Bitrix24 against 4.3 for Kommo. That said, the two scores are not equally well evidenced: Bitrix24 has 1.2K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 53% of Bitrix24's written reviews are positive against 84% of Kommo's.

Bitrix24 ships an update fortnightly, Kommo every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Bitrix24 | Kommo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.2K ratings)](https://appshunter.io/ios/app/bitrix24/id561683423/reviews)** | [4.3 (12 ratings)](https://appshunter.io/ios/app/kommo/id6443626329/reviews) |
| Number of ratings | **1.2K** | 12 |
| Positive reviews | 52.5% of reviews | **83.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | Freemium | **Free** |
| Size | 193 MB | 183 MB |
| Requires iOS | 17.6 | **16.0** |
| Devices | iPhone, iPad | iPhone, Apple Watch |
| Age rating | 4+ | +4 |
| Developer | [Bitrix Inc.](https://appshunter.io/developer/463452642) | [Terimpol S.A.](https://appshunter.io/developer/1647836902) |

## What reviewers say

### Bitrix24

[App page](https://appshunter.io/ios/app/bitrix24/id561683423)

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

**Highlights:** CRM for lead and deal management, Task and project management, Team chat and video calls, Cloud file storage (Bitrix24.Drive), Automate routine tasks, Email marketing campaigns

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great for small businesses
- 👍 Comprehensive set of features
- 👍 Affordable pricing
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Cluttered and confusing interface
- 🔊 Aggressive and annoying notifications
- 🔒 Security and privacy concerns
- 🔋 High battery consumption

**Reported bugs**

- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems

**Requested features**

- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface


### Kommo

[App page](https://appshunter.io/ios/app/kommo/id6443626329)

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

**Highlights:** Messenger, email, and call integration, Live customizable sales dashboard, Automation tools (salesbot, templates), Lead generation via business card scanning, Mobile sales pipeline management, Team performance monitoring

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Bitrix24 free?

Bitrix24 is free to download, with no in-app purchases.

### Is Kommo free?

Kommo is free to download, with no in-app purchases.

### Which has better reviews, Bitrix24 or Kommo?

Bitrix24 is rated higher. Bitrix24 averages 4.4 out of 5 from 1.2K ratings, while Kommo averages 4.3 from 12 ratings.

### Do Bitrix24 or Kommo have ads?

Neither Bitrix24 nor Kommo shows ads.

### Which is updated more often, Bitrix24 or Kommo?

Bitrix24 ships an update fortnightly, and Kommo every 2 weeks. Most recently, Bitrix24 was updated on September 22, 2026 and Kommo on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*