# Insightly CRM vs Capsule CRM

The clearest difference is review sentiment: Capsule CRM at 78% against Insightly CRM's 51%. Capsule CRM also leads on rating (4.5 vs 4.3) and iOS requirement (13.0 vs 15.0). Insightly CRM's advantage is ratings volume (291 vs 44). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Capsule CRM holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: Insightly CRM has 291 ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 51% of Insightly CRM's written reviews are positive against 78% of Capsule CRM's.

Insightly CRM ships an update every 3 months, Capsule CRM every 2 months. The most recent releases landed on September 17, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Insightly CRM | Capsule CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (291 ratings)](https://appshunter.io/ios/app/insightly-crm/id563017797/reviews) | **[4.5 (44 ratings)](https://appshunter.io/ios/app/capsule-crm/id660292932/reviews)** |
| Number of ratings | **291** | 44 |
| Positive reviews | 50.5% of reviews | **78.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 100 MB | 10 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Insightly](https://appshunter.io/developer/563017815) | [Zestia](https://appshunter.io/developer/660292935) |

## What reviewers say

### Insightly CRM

[App page](https://appshunter.io/ios/app/insightly-crm/id563017797)

Manage customer interactions, leads, and sales opportunities on the go. This cloud-based application helps businesses of all sizes track customer data, organize tasks, and update sales opportunities directly from a mobile device.

**Highlights:** Add and import contacts, Manage task lists, Update sales opportunities, Add voice memos to leads, Receive lead assignment notifications, Create projects and assign tasks

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable interface
- 🚀 Predictable content
- 🚀 Good platform
- 💡 Helps me be much more organized
- 👍 Great CRM

**What reviewers complain about**

- 🐛 App crashes constantly
- 🐛 App not working
- 🐛 Junk app
- 🐛 Add in does not function
- 🐛 Confusing and limited

**Reported bugs**

- Login issues with Google accounts
- Syncing problems between mobile and web versions
- Inconsistent data display between platforms
- Frequent app crashes

**Requested features**

- Offline functionality
- File attachment support
- Ability to change task due dates
- Landscape mode support
- Calendar integration


### Capsule CRM

[App page](https://appshunter.io/ios/app/capsule-crm/id660292932)

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

**Highlights:** Offline data access and updates, Contact and company management, Task and calendar management, Sales opportunity tracking, Communication history logging, Direct calling and emailing from contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible

**What reviewers complain about**

- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version

**Reported bugs**

- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI

**Requested features**

- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version


## Frequently asked questions

### Is Insightly CRM free?

Insightly CRM is free to download, with no in-app purchases.

### Is Capsule CRM free?

Capsule CRM is free to download, with no in-app purchases.

### Which has better reviews, Insightly CRM or Capsule CRM?

Capsule CRM is rated higher. Insightly CRM averages 4.3 out of 5 from 291 ratings, while Capsule CRM averages 4.5 from 44 ratings.

### Do Insightly CRM or Capsule CRM have ads?

Neither Insightly CRM nor Capsule CRM shows ads.

### Which is updated more often, Insightly CRM or Capsule CRM?

Insightly CRM ships an update every 3 months, and Capsule CRM every 2 months. Most recently, Insightly CRM was updated on September 17, 2026 and Capsule CRM on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*