# Cloud Softphone vs Ooma Office

The clearest difference is rating: Ooma Office at 4.9 against Cloud Softphone's 3.4. Ooma Office also leads on in-app purchases (none vs 1) and ratings volume (9.5K vs 78). Cloud Softphone's advantage is update cadence (weekly vs every 6 weeks). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. Ooma Office asks for nothing beyond the download.

Ooma Office holds the better App Store score, 4.9 against 3.4. That said, the two scores are not equally well evidenced: Ooma Office has 9.5K ratings behind it against 78, so its average is the more settled of the two. Written reviews point the same way: 33% of Cloud Softphone's written reviews are positive against 50% of Ooma Office's.

Cloud Softphone ships an update weekly, Ooma Office every 6 weeks. The most recent releases landed on October 19, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Cloud Softphone | Ooma Office |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (78 ratings)](https://appshunter.io/ios/app/cloud-softphone/id567475545/reviews) | **[4.9 (9.5K ratings)](https://appshunter.io/ios/app/ooma-office/id963970727/reviews)** |
| Number of ratings | 78 | **9.5K** |
| Positive reviews | 33.3% of reviews | **50.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Weekly** | Every 6 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 137 MB | 220 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 17+ | 4+ |
| Developer | [Alien Licensing GMBH](https://appshunter.io/developer/567475548) | [Ooma Inc.](https://appshunter.io/developer/348758105) |

## What reviewers say

### Cloud Softphone

[App page](https://appshunter.io/ios/app/cloud-softphone/id567475545)

This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.

**Highlights:** Personalized VoIP softphone, Feature-packed functionality, One-touch provisioning, Easy account setup, QR code configuration support

**Features:** Siri integration, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| G729 Annex A | $7.99 | one-time |


### Ooma Office

[App page](https://appshunter.io/ios/app/ooma-office/id963970727)

This app allows small businesses to make and receive calls using their office phone number from anywhere. It offers features like a virtual receptionist, call transfers, and voicemail management, ensuring a professional image and never missing a client call. It can be used over Wi-Fi, even internationally, to avoid roaming charges.

**Highlights:** Virtual receptionist, Extension dialing, Call conferencing, Music-on-hold, Voicemail management, Call transfers, Wi-Fi calling

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and flexible
- 📞 Clear call quality
- 💻 Works well on desktop and mobile
- 🕰️ Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 🔍 Unreliable notifications and missed calls
- ⏱️ Slow app performance and lags
- 🤖 Poor customer support

**Reported bugs**

- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures

**Requested features**

- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile


## Frequently asked questions

### Is Cloud Softphone free?

Cloud Softphone is free to download, with in-app purchases available.

### Is Ooma Office free?

Ooma Office is free to download, with no in-app purchases.

### Which has better reviews, Cloud Softphone or Ooma Office?

Ooma Office is rated higher. Cloud Softphone averages 3.4 out of 5 from 78 ratings, while Ooma Office averages 4.9 from 9.5K ratings.

### Do Cloud Softphone or Ooma Office have ads?

Neither Cloud Softphone nor Ooma Office shows ads.

### Which is updated more often, Cloud Softphone or Ooma Office?

Cloud Softphone ships an update weekly, and Ooma Office every 6 weeks. Most recently, Cloud Softphone was updated on October 19, 2026 and Ooma Office on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*