# Citadel Mobile Banking vs American Heritage VideoAdvisor

Citadel Mobile Banking and American Heritage VideoAdvisor both sit at 4.8 stars, but that hides the real split: 65% of Citadel Mobile Banking's written reviews are positive against 40% of American Heritage VideoAdvisor's. Citadel Mobile Banking also leads on ratings volume (26K vs 1.3K). American Heritage VideoAdvisor's advantage is iOS requirement (14.0 vs 16.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citadel Mobile Banking holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Citadel Mobile Banking has 26K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews point the same way: 65% of Citadel Mobile Banking's written reviews are positive against 40% of American Heritage VideoAdvisor's.

Citadel Mobile Banking ships an update every 3 months, American Heritage VideoAdvisor every 4 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Citadel Mobile Banking | American Heritage VideoAdvisor |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (26K ratings)](https://appshunter.io/ios/app/citadel-mobile-banking/id567804498/reviews)** | [4.6 (1.3K ratings)](https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145/reviews) |
| Number of ratings | **26K** | 1.3K |
| Positive reviews | **65.2% of reviews** | 40.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 42 MB | 16 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Citadel Federal Credit Union](https://appshunter.io/developer/567804501) | [American Heritage FCU](https://appshunter.io/developer/493567781) |

## What reviewers say

### Citadel Mobile Banking

[App page](https://appshunter.io/ios/app/citadel-mobile-banking/id567804498)

Manage your bank accounts 24/7 from your mobile device. Deposit checks, view balances and transaction history, and access financial planning tools. Securely control your cards and personalize your banking experience.

**Highlights:** Manage multiple accounts, Instant check deposits, View balances and transactions, Financial health tools, Mobile payments and bill pay, Card controls and alerts, Biometric login

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile banking
- 👍 Reliable and secure
- 💡 Useful features like mobile deposit
- 🔒 Robust security with face ID
- 👍 Great customer service

**What reviewers complain about**

- 🐛 Buggy mobile deposit feature
- 🔀 Confusing navigation and layout
- 🔀 Inconsistent app performance
- 🔀 Lack of customization options
- 🔀 Outdated bill pay functionality

**Reported bugs**

- Frequent app crashes
- Login issues with face ID
- Incorrect account balance display
- Unreliable mobile deposit
- Inconsistent push notification delivery

**Requested features**

- Improve mobile deposit experience
- Streamline navigation and layout
- Add more customization options
- Enhance bill pay functionality
- Implement weekend customer support


### American Heritage VideoAdvisor

[App page](https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145)

Securely connect with trusted financial professionals for face-to-face video chats. Share documents, review contracts, and eSign agreements all within one easy-to-use application.

**Highlights:** Secure video chat, Document upload, Contract review, eSignatures, Personalized communication

**In-app purchases:** none


## Frequently asked questions

### Is Citadel Mobile Banking free?

Citadel Mobile Banking is free to download, with no in-app purchases.

### Is American Heritage VideoAdvisor free?

American Heritage VideoAdvisor is free to download, with no in-app purchases.

### Which has better reviews, Citadel Mobile Banking or American Heritage VideoAdvisor?

Citadel Mobile Banking is rated higher. Citadel Mobile Banking averages 4.8 out of 5 from 26K ratings, while American Heritage VideoAdvisor averages 4.6 from 1.3K ratings.

### Do Citadel Mobile Banking or American Heritage VideoAdvisor have ads?

Neither Citadel Mobile Banking nor American Heritage VideoAdvisor shows ads.

### Which is updated more often, Citadel Mobile Banking or American Heritage VideoAdvisor?

Citadel Mobile Banking ships an update every 3 months, and American Heritage VideoAdvisor every 4 months. Most recently, Citadel Mobile Banking was updated on November 1, 2026 and American Heritage VideoAdvisor on October 29, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*