# Smartsheet vs UpKeep Work Order Maintenance

The clearest difference is rating: Smartsheet at 4.8 against UpKeep Work Order Maintenance's 4.3. Smartsheet also leads on ratings volume (120K vs 321). UpKeep Work Order Maintenance's advantage is review sentiment (76% vs 63%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Smartsheet sells 1 one-off in-app purchase and UpKeep Work Order Maintenance sells 2 in-app purchases, starting at $399.99 per year. Whichever you choose, the download price is not the number that matters.

Smartsheet holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Smartsheet has 120K ratings behind it against 321, so its average is the more settled of the two. Written reviews complicate that: 63% of Smartsheet's written reviews are positive against 76% of UpKeep Work Order Maintenance's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly weekly. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Smartsheet | UpKeep Work Order Maintenance |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (120K ratings)](https://appshunter.io/ios/app/smartsheet-projects-and-teams/id568421135/reviews)** | [4.3 (321 ratings)](https://appshunter.io/ios/app/upkeep-work-order-maintenance/id921799415/reviews) |
| Number of ratings | **120K** | 321 |
| Positive reviews | 63.1% of reviews | **75.9% of reviews** |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | Weekly | Weekly |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 138 MB | 208 MB |
| Requires iOS | 18.0 | 18.0 |
| Devices | iPhone, iPad | **iPhone, iPad, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Smartsheet Inc.](https://appshunter.io/developer/568421138) | [UpKeep Technologies, Inc](https://appshunter.io/developer/880342430) |

## What reviewers say

### Smartsheet

[App page](https://appshunter.io/ios/app/smartsheet-projects-and-teams/id568421135)

This app provides a dynamic workspace for teams to manage projects, automate workflows, and build solutions using no-code tools. Collaborate, organize tasks, and collect information with ease, all from your mobile device. View work status in real-time and adapt to changing conditions.

**Highlights:** Team collaboration on projects, Task and workflow organization, Automated workflow implementation, Real-time work status viewing, Information collection via forms, Multiple task visualization options

**Features:** Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Individual plan - 6 months | $94.99 | one-time |

**What reviewers like**

- 🚀 Powerful project management tool
- 👍 Intuitive and user-friendly
- 💡 Versatile and customizable
- 🚀 Efficient for team collaboration
- 🚀 Seamless integration with other tools

**What reviewers complain about**

- 🐛 Connectivity issues and app stability problems
- 💰 Expensive pricing model, especially for individual users
- 📱 Limited functionality in mobile app compared to web version
- 🔒 Security concerns with user consent permissions
- 🔍 Lack of advanced filtering and sorting options

**Reported bugs**

- Login and authentication issues
- Attachment format changes causing frustration
- Inconsistent performance across devices and platforms

**Requested features**

- Offline functionality and ability to work without internet
- Improved mobile app with feature parity to web version
- Customizable dashboards and better data visualization
- Enhanced calendar view and scheduling capabilities
- Improved navigation and faster scrolling within large sheets


### UpKeep Work Order Maintenance

[App page](https://appshunter.io/ios/app/upkeep-work-order-maintenance/id921799415)

This app streamlines maintenance operations for teams by digitizing work orders and facilitating real-time communication. Managers can easily assign tasks, track progress, and access equipment history, reducing downtime and improving efficiency.

**Highlights:** Digital work order management, Real-time status updates, Photo and checklist attachments, Barcode scanning for assets, Maintenance history tracking, Team communication tools, Customizable work order fields

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| UpKeep Business Account | $399.99 | per year |
| UpKeep Business Account | $799.99 | per year |

**What reviewers like**

- 🚀 Efficient work order management
- 📊 Helpful analytics and reporting
- 🔧 Streamlined maintenance workflows
- 🤖 Useful AI-powered features
- 💻 Seamless web and mobile experience

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- 💰 Expensive pricing, especially for smaller teams
- 🔍 Lack of flexibility for outsourced work
- 🔀 Disconnected web and mobile functionality
- 📧 Overly aggressive marketing emails

**Reported bugs**

- Work order details not loading properly
- Saved notes being unexpectedly deleted
- Notifications and alerts not functioning reliably
- Compatibility issues with newer iOS versions
- Inconsistent performance across devices

**Requested features**

- Improved work order signature capabilities
- Enhanced vendor management and integration
- More customization options for workflows
- Streamlined user permission management
- Offline mode for remote work


## Frequently asked questions

### Is Smartsheet free?

Smartsheet is free to download, with in-app purchases available.

### Is UpKeep Work Order Maintenance free?

UpKeep Work Order Maintenance is free to download, with in-app purchases available.

### Which has better reviews, Smartsheet or UpKeep Work Order Maintenance?

Smartsheet is rated higher. Smartsheet averages 4.8 out of 5 from 120K ratings, while UpKeep Work Order Maintenance averages 4.3 from 321 ratings.

### Do Smartsheet or UpKeep Work Order Maintenance have ads?

Neither Smartsheet nor UpKeep Work Order Maintenance shows ads.

### Which is updated more often, Smartsheet or UpKeep Work Order Maintenance?

Smartsheet ships an update weekly, and UpKeep Work Order Maintenance weekly. Most recently, Smartsheet was updated on October 28, 2026 and UpKeep Work Order Maintenance on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*