# WebTMA GO vs ServiceNow Agent

The clearest difference is review sentiment: ServiceNow Agent at 62% against WebTMA GO's 0%. ServiceNow Agent also leads on rating (4.6 vs 2.1) and ratings volume (2.7K vs 9). WebTMA GO's advantage is iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 0% of WebTMA GO's written reviews are positive against 62% of ServiceNow Agent's.

WebTMA GO ships an update every 2 months, ServiceNow Agent every 2 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | WebTMA GO | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (9 ratings)](https://appshunter.io/ios/app/webtma-go/id568510099/reviews) | **[4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** |
| Number of ratings | 9 | **2.7K** |
| Positive reviews | 0.0% of reviews | **61.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 34 MB | 140 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | iPad | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [TMA Systems, LLC](https://appshunter.io/developer/514410042) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### WebTMA GO

[App page](https://appshunter.io/ios/app/webtma-go/id568510099)

This mobile tool streamlines facility maintenance and management tasks for professionals. It offers real-time updates, offline capabilities, and advanced asset tracking with barcode scanning. Boost productivity for work orders, inspections, and inventory management.

**Highlights:** Work order management, Preventive maintenance, Offline/online operation, Barcode scanning, Asset tracking, Materials inventory

**Features:** Vision Pro support

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


## Frequently asked questions

### Is WebTMA GO free?

WebTMA GO is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, WebTMA GO or ServiceNow Agent?

ServiceNow Agent is rated higher. WebTMA GO averages 2.1 out of 5 from 9 ratings, while ServiceNow Agent averages 4.6 from 2.7K ratings.

### Do WebTMA GO or ServiceNow Agent have ads?

Neither WebTMA GO nor ServiceNow Agent shows ads.

### Which is updated more often, WebTMA GO or ServiceNow Agent?

WebTMA GO ships an update every 2 months, and ServiceNow Agent every 2 weeks. Most recently, WebTMA GO was updated on October 23, 2026 and ServiceNow Agent on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*