# myCigna vs Surest

The clearest difference is review sentiment: myCigna at 74% against Surest's 14%. myCigna also leads on ratings volume (152K vs 6.5K) and rating (4.8 vs 4.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myCigna holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: myCigna has 152K ratings behind it against 6.5K, so its average is the more settled of the two. Written reviews point the same way: 74% of myCigna's written reviews are positive against 14% of Surest's.

myCigna ships an update fortnightly, Surest every 3 weeks. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | myCigna | Surest |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (152K ratings)](https://appshunter.io/ios/app/mycigna/id569266174/reviews)** | [4.6 (6.5K ratings)](https://appshunter.io/ios/app/surest/id1283152937/reviews) |
| Number of ratings | **152K** | 6.5K |
| Positive reviews | **74.4% of reviews** | 14.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Best chart rank | **#38** | — |
| Size | 128 MB | 94 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [Bind Benefits, Inc](https://appshunter.io/developer/1283152936) |

## What reviewers say

### myCigna

[App page](https://appshunter.io/ios/app/mycigna/id569266174)

**Currently charting:** #38 Top Free · Health & Fitness (US App Store)

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

**Highlights:** View ID cards (front and back), Search for care providers and compare costs, View and search claims, Manage prescriptions and refills, Access account balances, Review plan coverage details

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns

**What reviewers complain about**

- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality

**Reported bugs**

- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app

**Requested features**

- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests


### Surest

[App page](https://appshunter.io/ios/app/surest/id1283152937)

Compare prices for doctors and health services to find savings. View copays in advance, access your digital ID card, and track claims. This plan offers no deductible and access to a broad national network.

**Highlights:** Compare doctor and service prices, See clear copays in advance, Access digital ID card, View current claims information, No deductible, Access UnitedHealthcare network

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Clear, affordable
- 🚀 Intuitive health insurance
- 🚀 Easy to use
- 🚀 Helpful and intuitive
- 🚀 Great info on provider cost

**What reviewers complain about**

- 🐛 Freezes and incorrect copay
- 🐛 Inaccurate information
- 🐛 Glitchy
- 🐛 Crashes and freezes
- 🐛 Doesn't work for iOS 26

**Reported bugs**

- Login screen freezes
- App crashes on launch
- Incompatible with iOS 26
- Registration not working
- Redirects to blank screen after login

**Requested features**

- Add ID card to Apple Wallet
- Integrate pharmacy info
- Ability to save favorite providers


## Frequently asked questions

### Is myCigna free?

myCigna is free to download, with no in-app purchases.

### Is Surest free?

Surest is free to download, with no in-app purchases.

### Which has better reviews, myCigna or Surest?

myCigna is rated higher. myCigna averages 4.8 out of 5 from 152K ratings, while Surest averages 4.6 from 6.5K ratings.

### Do myCigna or Surest have ads?

Neither myCigna nor Surest shows ads.

### Which is updated more often, myCigna or Surest?

myCigna ships an update fortnightly, and Surest every 3 weeks. Most recently, myCigna was updated on September 25, 2026 and Surest on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*