# myCigna vs EyeMed

myCigna and EyeMed both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 23% of EyeMed's. myCigna also leads on update cadence (fortnightly vs every 5 weeks) and ratings volume (152K vs 31K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.8 for EyeMed. Both are backed by a comparable volume of ratings — 152K and 31K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 23% of EyeMed's.

myCigna ships an update fortnightly, EyeMed every 5 weeks. Both last shipped on September 27, 2026.

## The numbers

| Metric | myCigna | EyeMed |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (152K ratings)](https://appshunter.io/ios/app/mycigna/id569266174/reviews) | [4.8 (31K ratings)](https://appshunter.io/ios/app/eyemed/id1531198681/reviews) |
| Number of ratings | **152K** | 31K |
| Positive reviews | **74.4% of reviews** | 23.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free | Free |
| Best chart rank | **#68** | #203 |
| Size | 128 MB | 32 MB |
| Requires iOS | **15.1** | 18.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 17+ | 17+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [EyeMed Vision Care](https://appshunter.io/developer/881102029) |

## What reviewers say

### myCigna

[App page](https://appshunter.io/ios/app/mycigna/id569266174)

**Currently charting:** #68 Top Free · Health & Fitness (US App Store)

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

**Highlights:** View ID cards (front and back), Search for care providers and compare costs, View and search claims, Manage prescriptions and refills, Access account balances, Review plan coverage details

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns

**What reviewers complain about**

- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality

**Reported bugs**

- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app

**Requested features**

- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests


### EyeMed

[App page](https://appshunter.io/ios/app/eyemed/id1531198681)

**Currently charting:** #203 Top Free · Health & Fitness (US App Store)

Manage your vision benefits effortlessly. Access your ID card, find in-network doctors, schedule appointments, and track claims. Get personalized reminders and cost estimates for eye care services.

**Highlights:** View benefits and eligibility, Digital ID card, Find in-network eye doctors, Schedule eye exams, Estimate eye care costs, Check claims, Set reminders

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient to have all vision benefits in one app
- 👍 Easy to use
- 🔒 Able to view ID card

**What reviewers complain about**

- 🐛 App not working or glitchy
- 🔒 Unable to login or access account
- 🔒 Cannot view benefits, claims, or dependent info
- 🔒 Inconsistent functionality between app and website

**Reported bugs**

- Login credentials not working
- Blank screens or unable to navigate app
- Prescription information not saving
- Incompatible with newer app versions

**Requested features**

- Add barcode to digital ID card
- Allow toggling between multiple policies
- Improve font size and layout for better readability


## Frequently asked questions

### Is myCigna free?

myCigna is free to download, with no in-app purchases.

### Is EyeMed free?

EyeMed is free to download, with no in-app purchases.

### Which has better reviews, myCigna or EyeMed?

myCigna and EyeMed are both rated 4.8 out of 5 on the App Store, from 152K and 31K ratings respectively.

### Do myCigna or EyeMed have ads?

Neither myCigna nor EyeMed shows ads.

### Which is updated more often, myCigna or EyeMed?

myCigna ships an update fortnightly, and EyeMed every 5 weeks. Most recently, myCigna was updated on September 27, 2026 and EyeMed on September 27, 2026.

### Which is more popular, myCigna or EyeMed?

myCigna currently peaks at #68 in the App Store charts, and EyeMed at #203. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
