# myCigna vs i360 miBenefits

The clearest difference is review sentiment: myCigna at 75% against i360 miBenefits's 9%. myCigna also leads on rating (4.8 vs 1.9) and ratings volume (158K vs 54). i360 miBenefits's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myCigna holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: myCigna has 158K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 75% of myCigna's written reviews are positive against 9% of i360 miBenefits's.

myCigna ships an update fortnightly, i360 miBenefits every 2 months. The most recent releases landed on November 1, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | myCigna | i360 miBenefits |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (158K ratings)](https://appshunter.io/ios/app/mycigna/id569266174/reviews)** | [1.9 (54 ratings)](https://appshunter.io/ios/app/i360-mibenefits/id1597107400/reviews) |
| Number of ratings | **158K** | 54 |
| Positive reviews | **74.6% of reviews** | 9.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#48** | — |
| Size | 129 MB | 113 MB |
| Requires iOS | 15.1 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [EBMS](https://appshunter.io/developer/1420145421) |

## What reviewers say

### myCigna

[App page](https://appshunter.io/ios/app/mycigna/id569266174)

**Currently charting:** #48 Top Free · Health & Fitness (US App Store)

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

**Highlights:** View ID cards (front and back), Search for care providers and compare costs, View and search claims, Manage prescriptions and refills, Access account balances, Review plan coverage details

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns

**What reviewers complain about**

- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality

**Reported bugs**

- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app

**Requested features**

- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests


### i360 miBenefits

[App page](https://appshunter.io/ios/app/i360-mibenefits/id1597107400)

Access your benefit plan details, ID cards, and claim history securely. Track coverage for yourself and family, receive real-time notifications, and find in-network providers. Manage your account and customize your experience easily.

**Highlights:** Secure benefit plan access, Digital ID cards, Real-time coverage tracking, Claim history viewing, In-network provider search, Push notifications, Account customization

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful for ID cards
- 👍 Useful for benefit info
- 👍 Easy to navigate (when working)

**What reviewers complain about**

- 🐛 App never works
- 🐛 App doesn't open
- 🐛 White screen issues
- 🐛 Freezing at main screen
- 🐛 Login issues

**Reported bugs**

- App shows a white screen
- App won't open
- App crashes at login screen
- App shows error messages
- App freezes at main screen

**Requested features**

- Fix the app
- Make the app load
- Allow provider search
- Allow claim submission
- Fix update issues


## Frequently asked questions

### Is myCigna free?

myCigna is free to download, with no in-app purchases.

### Is i360 miBenefits free?

i360 miBenefits is free to download, with no in-app purchases.

### Which has better reviews, myCigna or i360 miBenefits?

myCigna is rated higher. myCigna averages 4.8 out of 5 from 158K ratings, while i360 miBenefits averages 1.9 from 54 ratings.

### Do myCigna or i360 miBenefits have ads?

Neither myCigna nor i360 miBenefits shows ads.

### Which is updated more often, myCigna or i360 miBenefits?

myCigna ships an update fortnightly, and i360 miBenefits every 2 months. Most recently, myCigna was updated on November 1, 2026 and i360 miBenefits on October 21, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*