# myCigna vs BCBSTX

myCigna and BCBSTX both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 23% of BCBSTX's. myCigna also leads on ratings volume (152K vs 41K). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.8 for BCBSTX. Both are backed by a comparable volume of ratings — 152K and 41K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 23% of BCBSTX's.

Both ship on a similar rhythm, roughly fortnightly. Both last shipped on September 25, 2026.

## The numbers

| Metric | myCigna | BCBSTX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (152K ratings)](https://appshunter.io/ios/app/mycigna/id569266174/reviews) | [4.8 (41K ratings)](https://appshunter.io/ios/app/bcbstx/id573016251/reviews) |
| Number of ratings | **152K** | 41K |
| Positive reviews | **74.3% of reviews** | 22.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Free | Free |
| Best chart rank | **#44** | #122 |
| Size | 128 MB | 63 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [Blue Cross and Blue Shield of Texas](https://appshunter.io/developer/573016254) |

## What reviewers say

### myCigna

[App page](https://appshunter.io/ios/app/mycigna/id569266174)

**Currently charting:** #44 Top Free · Health & Fitness (US App Store)

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

**Highlights:** View ID cards (front and back), Search for care providers and compare costs, View and search claims, Manage prescriptions and refills, Access account balances, Review plan coverage details

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns

**What reviewers complain about**

- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality

**Reported bugs**

- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app

**Requested features**

- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests


### BCBSTX

[App page](https://appshunter.io/ios/app/bcbstx/id573016251)

**Currently charting:** #122 Top Free · Health & Fitness (US App Store)

Access your Blue Cross and Blue Shield of Texas member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage prescriptions. Virtual visits with doctors are also available.

**Highlights:** Access coverage and claims, Find in-network doctors and facilities, Estimate procedure costs, Manage prescriptions and pharmacy benefits, Virtual doctor visits, Access ID cards offline

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Accessible and supportive
- 🚀 Easy to navigate
- 🚀 Prompt action
- 🚀 Convenient access to information
- 🚀 Excellent customer service

**What reviewers complain about**

- 🐛 Terrible interface
- 🐛 Can't do televisits
- 🐛 Can't log in
- 🐛 Doesn't provide EOB
- 🐛 Barely works

**Reported bugs**

- Login issues
- App crashes
- Functionality not working as expected
- Compatibility issues with older devices

**Requested features**

- Allow login with Face ID/Passkey
- Provide access to actual EOB
- Allow multiple user profiles for family
- Improve provider search functionality
- Add ability to submit claims through app


## Frequently asked questions

### Is myCigna free?

myCigna is free to download, with no in-app purchases.

### Is BCBSTX free?

BCBSTX is free to download, with no in-app purchases.

### Which has better reviews, myCigna or BCBSTX?

myCigna and BCBSTX are both rated 4.8 out of 5 on the App Store, from 152K and 41K ratings respectively.

### Do myCigna or BCBSTX have ads?

Neither myCigna nor BCBSTX shows ads.

### Which is updated more often, myCigna or BCBSTX?

myCigna ships an update fortnightly, and BCBSTX fortnightly. Most recently, myCigna was updated on September 25, 2026 and BCBSTX on September 25, 2026.

### Which is more popular, myCigna or BCBSTX?

myCigna currently peaks at #44 in the App Store charts, and BCBSTX at #122. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*